Assistant Shop Manager at Knight Transportation
Indianapolis, IN
About the Job
Primary Purpose and Essential Functions: Provide support to Shop Manager. Manage Parts side of the business.
- Maintain shop records such as tire count, inventory of parts, outstanding invoices and contracts.
- Identify warranty coverage of equipment repairs and ensure warranty claims are filed correctly.
- Identify chronic and repetitive repair issues and determine optimal solutions based on safety, time an cost.
- Evaluate service quality and continually improve metrics for assigned location(s).
- Mentor and develop other technician to ensure productivity and efficiency standards are met.
- Mindfully create, review, monitor and close work orders in a safe and timely manner.
- Effectively assign and schedule work to a varying number of technicians.
- Proactively work to assist others in achieving organizational objectives.
- Skills: Must be familiar with completing purchase orders and/or repair orders. Must be familiar with looking up parts and placing on-line orders using appropriate OEM websites. Must possess excellent oral and written communication skills. Must be familiar with Microsoft Office suite. Must be a team player. Must possess strong attention to detail.
- Education: High School Diploma or equivalent required.
- Experience Required: Previous mechanical experience. Previous experience complying with OSHA, DOT, and CSA regulations preferred. Prior management experience preferred.