Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!
The Assistant Store Director is responsible for the overall day-to-day operations including: employee relations issues, events, weekly sales flyers, execution and evaluation to ensure maximum sales, effective cost control, and efficient utilization of labor. They must ensure a positive shopping experience for customers and a positive working environment for employees. This position requires adhering to all procedural guidelines.
Essential Duties & Responsibilities
- Works with all departments to ensure and maintain appropriate functioning of entire store operations.
- Assists in hiring, developing, evaluating, and supervising Department Managers and staff.
- Provides ongoing training to staff and ensures they are trained on all policies and procedures.
- Prepares weekly sales/labor projections, executes to plan, and consistently achieves budgeted payroll percentage.
- Oversees the merchandising, loss prevention, and store appearance/conditions.
- Anticipates highs and lows in the business and reacts accordingly to solve problems and/or adjust allocated labor.
- Ensures monthly inventory counts, all deadlines are achieved, and store is “inventory ready”.
- Manages store inventory to assure product freshness and achieve inventory turnover objectives; requires compliance with company assigned schematics.
- Monitors and addresses customer issues, personnel situations, rewards and recognition, and policy violations.
- Oversees department managers to ensure they are held accountable for the conditions of their department; includes monitoring their hiring practices, scheduling techniques, and their ability to keep labor costs at or below budgeted payroll.
- Maintains store sanitation and cleanliness in accordance with local laws and best practices.
- Initiates weekly communications with the corporate department directors to ensure exchange of business information such as vendor and/or product issues.
- Maintains a safe work environment for employees, vendors and customers.
- Monitors cash management for the store including approving all store expenses before they occur.
- Sustains a high level of product knowledge and product preparation.
- Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
- Other duties as assigned.
Education and Experience
- Bachelor’s degree or equivalent preferred.
- Must have a minimum of 5 years professional experience.
- Preferred 4-6 years grocery retail experience in overall store operations and merchandising processes and procedures.
- Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities
- Must maintain the highest level of customer service at all times.
- Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
- Must have the capacity to take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
- Must have advanced attention to detail with the capability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
- Must have knowledge with MS Office including Outlook, Word, and Excel.
- Ability to multitask and have excellent organizational skills is essential.
- Must be able to lead, support and contribute to team goals.
- Ability to work varied hours/days as business dictates.
- Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
- Efficient planning and ability to execute for results.
- Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.
- Must have the ability to read and understand financial statements.
- Ability to adapt to the ever-changing retail environment while working in a cross-functional team.
- Takes initiative when problems arise and use independent judgment to take immediate corrective actions.
- Sit Rarely 1–2 hours
- Stand Continuously 1–8 hours
- Walk Continuously 2–8 hours
- Drive Frequently 2-4 hours
- Balance Frequently 34–66%
- Bend Occasionally 1–33%
- Climb (2–6 ft) Occasionally 1–33%
- Crawl Occasionally 1–33%
- Crouch/Squat Occasionally 1–33%
- Kneel Occasionally 1–33%
- Reach (forward & overhead) Frequently 34–66%
- Twist (45 degrees at waist) Occasionally 1–33%
- 0–10 lbs. Occasionally 1–33%
- 11–25 lbs. Occasionally 1–33%
- 26–50 lbs. Occasionally 1–33%
- 51–100 lbs. Never 0%
- Right & Left Grasping Frequently 34–66%
- Fine Manipulation Occasionally 1–33%
- Pushing and Pulling Occasionally 1–33%
- Lower extremities Never 0%
- Inside – 90% Outside – 10%
- Some extreme temperatures are possible. Some ventilation and exhaust fans.
- Refrigerated and ambient environment 35 to 90 degrees
Please click on the short video hyperlink about Fresh Thyme and see what we're all about:
About Fresh Thyme Farmers Market
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Search Firm Representatives, please read carefully:
Fresh Thyme is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Fresh Thyme via-email, the Internet or directly to hiring managers at Fresh Thyme in any form without a valid written search agreement in place for that position will be deemed the sole property of Fresh Thyme, and no fee will be paid in the event the candidate is hired by Fresh Thyme as a result of the referral or through other means.