As the country’s oldest clothing retailer, Brooks Brothers is proud to uphold the same traditions and values for nearly two centuries. We believe these are the reasons why our customers consider us to be far more than a store. Brooks Brothers has been an American icon since 1818. In 1915, our present ten-story flagship store opened at 346 Madison Avenue near New York’s most prominent social organizations, including the Harvard and Yale Clubs and the New York Yacht Club. Almost 200 years later, we continue to dress ladies and gentleman of all generations and cultivate long-term relationships with our loyal clients. Our stores represent our respect for our heritage and vision to be the premiere lifestyle destination. We continually strive to make this a great place to work with a strong emphasis on career development and associate satisfaction. We are consistently devoted to championing both our people and the Brooks Brothers Brand.
We are seeking an Assistant Store Manager- Store Manager in Training for our San Francisco Premium Outlets location
The Assistant Store Manager (ASM) ensures the Vision, Mission, Core Values, Store Sales Goals, Performance Expectations, Customer Experience and Talent Promise initiatives are consistently executed.
Reporting to the Store Manager, the Assistant Store Manager is accountable for supervising a Brooks Brothers Retail Store, achieving top line sales plan results and 4-wall profitability. The ASM will leverage business intelligence from our Store Operations Group to drive localized business. As a strong leader and role model exemplifying the company’s core values (relationships, innovation, history, fairness, service and celebration), the ASM will champion Company initiatives, attract, retain and develop top talent. The ASM will strongly influence store leaders and a team of Professional Sales Associates with proven people leadership, merchandising, clienteling, selling and budgeting acumen.
The ASM drives sales performance by demonstrating the following core competencies:
Proactivity & Drive – Take ownership by proactively setting and pursuing high standards of performance for self and/or others.
Fostering Collaboration & Relationship Building – Model constructive collaboration by developing strong, cooperative relationships that respect different points of view.
Adapt and Embrace Change – Adapt effectively to changes and challenges, actively developing own capabilities.
Operational Excellence – Aligns people and processes, monitoring progress to achieve optimal results.
Proactive Sales Planning – Demonstrates and teaches a convincing and appealing approach to explain, demonstrating, and offering products that result in a sale.
Staffing and Talent Enhancement – Considers staffing levels and hiring needs to deploy the right mix of talent and skills within the team
- Plan, drive and control sales performance, shrink and payroll to exceed goals.
- Establish store’s productivity goals vs results for Team to achieve sales plan.
- Ability to attract, retain and develop top talent
- Coach, counsel and inspire Team of Store Associates to consistently drive sales results at a local level.
- Establish, demonstrate and teach customer satisfaction practices to Associates.
- Train and update Associates on product knowledge, selling and operational skills.
- Ensure brand expectation through proper visual presentation of fixtures and product.
- Champion corporate social Responsibility efforts by fostering community relationships.