This is a full-time, permanent position.
Salary Range and Max Salary
Review of applications will begin 04/10/2019, and the position will remain open until filled.
Salary is commensurate with experience.
Conditions of Employment
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Campus Marketing Statement
California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.
Department Marketing Statement
Department: Enrollment Management
The Division of Student Affairs is responsible for co-curricular services and programs that enhance student success and the quality of campus life. In addition, the Division is responsible for student recruitment, admission, registration, and student records. The following service units operate through the Division of Student Affairs: Admissions and Records; Financial Aid; Outreach and Information Services; the Dean of Students; Student Activities; the Loker Student Union; the Multicultural Center; New Student Programs; the Educational Opportunity Program; Career Services; Student Enrollment Services; Student Health & Psychological Services; University Housing; Upward Bound; Veterans' Affairs; Student Clubs and Organizations; and the Womens Resource Center.
Under the administrative direction of the Vice President for Student Affairs, the Associate Vice President for Enrollment Management provides strategic leadership, innovation and data driven oversight for the development, implementation, and management of a comprehensive enrollment management program that focuses on sustained, positive results in student recruitment, enrollment, retention, graduation, and financial aid. The incumbent must have the ability to execute innovative practices that will support access and degree attainment in undergraduate and graduate programs. They will bring an established record of accomplishments; have an appreciation for recruiting in historically underrepresented markets; and demonstrate experience assessing and developing targeted markets at the undergraduate and graduate levels. In doing so, the Associate Vice President for Enrollment Management oversees the following offices: Outreach, Admissions and Records, Financial Aid, Registration and Graduation, and Enrollment Management Communications.
The Associate Vice President must have the ability to lead in a dynamic environment. This individual must have stellar leadership talents; an innovative, can-do style, and the aptitude to collaborate with a diverse population. This individual will work collaboratively with individuals across the institution in the data-driven development, execution and assessment of a strategic enrollment management plan that advances the Universitys Strategic Plan.
The Associate Vice President for Enrollment Management works collaboratively with senior leaders in all divisions developing and achieving measurable outcomes, creating enrollment models, incorporating innovative practices into plans and strategies, and shaping policy and practices in the recruitment and retention of students to achieve the universitys student success goals. The AVP will partner with the University Effectiveness, Planning and Analytics office in the analysis and use of enrollment data, collaborating with appropriate offices and individuals on communication and customer service issues that may impact recruitment and retention efforts. The AVP will work in tandem with University Advancement and University Communications and Public Affairs on outreach, marketing, and recruitment publications and materials, and effective oversight and management of financial aid awards and student scholarships.
Required Education: Masters Degree from an accredited college or university.
Doctoral Degree from an accredited college or university is preferred
Required Experience: At least 10 years of progressively responsible and demonstrated success in higher education enrollment management, including marketing, data-driven programs, budgetary and personnel responsibilities, enrollment management planning, contract management and program development, with at least 5 years as a supervisor of professional staff
Leadership experience with current best practices in enrollment management, admissions, financial aid and registration.
Experience with current and emerging technology (hardware and software solutions) related to recruitment, admissions and financial aid
Experience with process-improvement initiatives and leadership in change-management environments
Required Knowledge, Skills, and Abilities:
Knowledge of national and state issues related to higher education policies and practices influencing enrollment management;
A record of dynamic, collaborative, proactive, visionary and ethical leadership;
Excellent interpersonal, communication, management, problem-solving and decision-making skills;
Ability to work with professional integrity and discretion;
Experience with collaborative retention strategies;
Leadership experience in supporting a diverse student population;
Knowledge and leadership experience in supporting a culture of inclusion and multicultural competence
Excellent written and verbal communication skills, including expertise in presenting publicly and speaking on behalf of the university.
Certification: Valid Drivers License
50% - Strategic Enrollment Management:
- Demonstrable leadership in higher education strategic enrollment management, including creation of a Strategic Enrollment Management Plan; experience with current best practices in enrollment management, admissions, financial aid and registration;
- Collaborate with academic affairs, deans and other academic leaders to produce short- and long-term enrollment goals and effective marketing strategies aimed at optimizing enrollment opportunities in targeted programs;
- Providing comprehensive statistical and data-informed analyses necessary to make sound policy decisions supporting new enrollment markets while sustaining and growing existing markets;
- Collaborate with the university, community colleges and external organizations to develop, implement and enhance programs and services that result in improved student success, including admission promise programs, dual community college-CSUDH enrollment, transfer student orientation, etc.
- Work collaboratively with Academic Affairs leadership, including deans and department chairs, in designing and executing recruitment plans and strategies in discussing and implementing targeted marketing for existing and future programs as well as expansion of student populations including international students.
- Create strategies and division-wide initiatives that effectively support the recruitment and retention of a diverse and inclusive student body in a manner that complements the Universitys culture and core values;
- Monitor and assess data to evaluate the effectiveness of recruitment efforts and financial-aid programs, including social media, marketing and other emerging technologies that enhance yield with potential students and their families;
- Evaluate and improve the practices of the student-enrollment experience, including timely, effective and positive engagement with students and families throughout the entirety of their experiences with admissions, financial aid and registration;
- Lead the development of strategies that leverage financial-aid awards in a manner that enhances the overall student body and expands opportunities for timely degree attainment;
- Develop and oversee effective university student needs-based and merit-based scholarship programs aligned with University recruitment and retention strategies.
- Lead the collaboration between University Advancement and Enrollment Management to identify, prioritize and proactively implement scholarship plans;
- Collaborate with the Vice President for Academic Affairs to leverage operations that align with academic-program priorities and student academic-success initiatives;
- Foster a culture of continuous assessment to improve effectiveness of service to students.
- Identify and develop long term goals and strategic plans and initiatives for maximizing the efficiency and effectiveness of the recruitment and admission process including implementing programs which enhance undergraduate, post-baccalaureate and graduate admissions, recruitment, and yield; as well as help achieve campus enrollment goals; oversee the application and admission process; monitor and analyze admissions processes to enhance effectiveness and operational efficiency.
- Collaborate with the Information Technology and Institutional Effectiveness and Assessment to develop a data system and analytical tools to support strategic enrollment management, enhance recruitment and retention strategies, yield management, forecasting and operational efficiency.
- Provide leadership and develop appropriate recommendations for the implementation of related technology application in support of enhanced services offered through Enrollment Management and Student Affairs departments and with Academic Affairs as needed
25% - Enrollment Management Communications:
- Develop and use existing and emerging technologies to communicate and build relationships with students, families, community colleges and secondary school leadership;
- Collaborate with University Advancement to execute the Universitys vision as presented on the admissions and financial-aid website and in other digital and social media;
- Create a visible profile within the campus community and University constituencies in order to foster collaborative relationships essential to enhancing communication efforts;
- Develop and implement plans to manage all undergraduate and graduate prospective, applicant, admitted and continuing student communications; work collaboratively with Academic Affairs to assist in the development of the student recruitment marketing plans, new and continuing student communication plans and support other Student Affairs communication needs.
15% - Strategic Leadership and Management:
- Provide leadership and management best practices to develop a strong sense of teamwork, equity and investment in CSU Dominguez Hills mission across all functional areas; and establishing an environment of mentoring and support.
- Select, train, motivate and evaluate administrative staff; establish and monitor employee performance objectives; prepare and present employee performance reviews; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
- Provide leadership to achieve university strategic plan goals and objectives related to enrollment management and student success
5% - Administrative Policy and Procedures:
- Optimize use of available federal, state, and institutional resources in the recruitment and retention of students while ensuring campus compliance with all federal and state agencies regulations and policies; oversee the administration of all federal, state, and institutional policies and procedures relating to student financial aid, student employment & scholarships, creating budget projections, preparing all federal, state, and institutional reports pertaining to aid/scholarships to continuously improving the financial aid services.
- Counsel and advise students, faculty, and staff on administrative matters; processes appropriate requests for information; and interpret and enforce policies and regulations of the University, Chancellors Office, and state and federal agencies.
- Ensure the integrity, accuracy, and security of all academic records of current and former students; build secure student data files and set policy and procedures for their responsible use and ensuring compliance with State and Federal regulations pertaining to student records and following commonly accepted best practices.
- Oversee annual budget for assigned student services areas and work with the Directors of each area in the management of their budget.
5% - Other duties as assigned
To Apply Please Visit: https://www.csudh.edu/hr/job-opportunities/
To apply for this posting (Non-CSUDH Employees):
Step 1: Select and read the qualifications for the position you are interested in
Step 2: Click 'Apply Now' at the bottom of the screen
Step 3: Login or Register (Create Username and Password)
Step 4: Select apply with or without resume
Step 5: Provide contact information and answer required questions
Step 6: Click 'Submit'
California State University, Dominguez Hills, is an equal employment opportunity employer, and is strongly committed to achieving excellence through a diverse workforce. The University actively encourages applications of all qualified individuals.
California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms please visit, http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/Supplement_English.pdf
Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771 or the Academic Affairs Personnel Services Office at (310) 243-3766.
Clery Act crime statistics for CSUDH are available at http://www.csudh.edu/dhpd/dhpd.htm, or by calling University Police at (310) 243-3639.
Upon appointment all candidates must furnish proof of eligibility to work in the U.S.
The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9