Job duties for an F&I Manager include:
- Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
- Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.
- Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.
- Understanding and complying with federal, state and local regulations that affect the new and used-vehicle and finance departments.
- Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.
- Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
- Knowledgable in Dealer Management Systems (DMS) i.e CDK/ADP, Route One, DMV Desk, Darwin, Axcessa etc..
It is recommended that the finance and insurance manager has two years of automotive sales experience and two years in a dealership managerial position.
Managerial positions are required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.
Managers are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations.
F & I personnel require strong communication skills in order to work with customers, employees and finance and insurance vendors as they represent the dealership.
People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.