The Ford-Lincoln Veteran Careers Program is designed to promote the hiring of qualified United States Military Veterans, Transitioning Military Service Members, and currently serving National Guard and Reserve Component Members in good standing at participating Ford and Lincoln Dealerships throughout the nation. Selection for the program is highly competitive in keeping with the tradition of professionalism found in both the Armed Forces and the Ford/Lincoln brands. The primary goal of this initiative is to recruit and train former military maintenance and repair technicians and mechanics to become brand-certified Ford or Lincoln Automotive Service Technicians. Veteran candidates must meet the requisite qualifications, experience, capability requirements, and be willing to attend a four-week long in-resident course upon hiring. Hired Veterans must further be willing to make a long-term commitment to their respective Ford and or Lincoln Dealership Employer.
* This employment opportunity is a DOL, GI Bill® Approved Chassis Certified Technician Apprenticeship Program. Eligible Veterans may use their GI Bill® housing allowance, for the first two years of employment.
The Ford and Lincoln Automotive Service Technician core job description (After formal training & OJT):
- Perform assigned work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnose the cause of malfunctions and performing repairs, if authorized by Service Consultants (for customers).
- Coordinate with the Parts Department to ensure availability of parts.
- Saving and tagging parts if under warranty or if requested by Service Consultants (for customers).
- Examine the vehicle to determine if additional safety or service work is required.
- Notify Service Consultants if additional work is required or if repairs/work cannot be completed within, the time promised.
- Document work performed as directed by Service Consultants.
- Road test vehicles to ensure quality of repair and ensuring vehicles remain clean.
- Keep abreast of factory technical bulletins and attending factory-sponsored training classes.
- Maintain the shop area by keeping it neat, clean and remain accountable for all tools used.
- Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, Occupational Safety and Health Administration (OSHA) and other policies, procedures and programs as required.
- Wear appropriate PPE, to include safety glasses. Maintain safety awareness at all times.
- The Service Technician will be required to work closely with others or independently, as required.
- Dealership uniforms are required.
Qualifications, Experience and Capability Requirements:
- An Honorable Discharge from the United States Military and the ability to provide proof of service and discharge.
- Valid driver's license and a clean driving record
- Ability to pass the following pre-employment screening requirements ( drug screening, credit score, Motor Vehicle record report and a background investigation)
- Formal military schooling in a technical field such as mechanical, power generation, aviation maintenance, electrical, electronics, hydraulic systems, or other parallel technical specialized skills. Must be able to provide proof of technical training and Job Designation.
- In the absence of formal military schooling in a technical field, the candidate must provide proof of successful completion of one year or more of full-time formal Vocational Technical Automotive Training in a private institution completed within the past five years. Transcripts are required.
- Completion of at least three years working in the specific technical field of study at the unit, organizational, ship, base, installation or direct support maintenance level (maintained a high level of experience within the past 3 years). Must be able to provide proof of work experience and Job Designation.
- Manual dexterity in both hands and the ability to manipulate small objects.
Must be able to:
- Safely operate power and hand tools and other types of machinery.
- Drive a manual transmission (for road tests).
- Read and comprehend technical instruction.
- Lift up to 50 pounds unassisted, operate hoist, and test equipment.
- Sit, bend, stoop and/or stand for extended periods (up to 8 hours or more) and kneel, crawl, bend, reach, push, pull and maneuver in a shop environment safely and as needed.
- While most shops have a controlled climate and are well ventilated, candidate must be able to work in an environment that may have exposure to: Petroleum products, dust, hot or cold temperatures, loud noises, strong odors (exhaust fumes) and assorted other distractors.
- Good communication skills and the ability to work with the public.
- Must be willing to complete mandated online training, as assigned during initial interview and screening process.
- Must agree to sign a third-party release for the purpose of sharing all candidate application and screening information with Ford/Lincoln, LLC and/or its affiliated Dealerships.
- Must be willing to accept a minimum 24-month employment obligation upon hiring.
For additional information contact:
US Army (Retired)
Automotive Technical Recruiter
Industry Management Services