Contingent-Sr Application Software Engineer (Contact Center Solutions)
PBX Engineer (x2)
Position Purpose: Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs. Act as a subject matter expert for Application Software developers and Engineers.
Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
• Meet with business partners to understand business needs.
• Responsible for overall design of the solution.
• Design, build and test applications.
• Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.
Bill Rate: $90-$100
Duration of Contract: 12+ Months
Top Skill Sets: Eclipse, Java, Avaya Orchestration/Dialog Designer. Need PBX background. Able to clearly articulate and record announcements for our membership. Cloud development candidates will be considered.
Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Healthcare experience strongly preferred, requires demonstrated understanding of business process as it relates to experience in the field. Strong working knowledge of Eclipse, JAVA, VoiceXML, Avaya Orchestration/Dialog Designer or other IVR development tools, and Voice Portal. Preferred: VUI Design, grammar development (including Spanish).
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.