The spirit of Dior is reflected in each of the House's products and in the care taken at every stage of their production. From Grasse to Paris to the Dior Gardens, Parfums Christian Dior enhances the most beautiful ingredients so that each of its creations helps shape its global aura.
Achieve retail sales goals by providing superior beauty and fragrance service to clients and developing client relationships to build repeat sales and brand loyalty.
Principal Duties and Responsibilities:
Achieve retail sales goal or annual productivity goals.
Provide full range customer service including product information, sales and execution of all in-store events.
Ensure that all communications with customers are courteous, cordial and professional.
Be responsible for boutique environment and products being clean, well-organized, and well-presented at all times.
Meet retail sales plan objectives and track productivity, as determined by employer.
Answer and respond to customer requests regarding Dior and its product lines.
Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, and artistry.
Resolve customer issues or questions by telephone or letter; including research and preparation of reply correspondence.
Maintain client registration program, sustain customer relationships and generate new business through regular communication.
Adhere to all policies and practices of the Boutique, including opening and closing if required based on the needs of the business.
Special projects and miscellaneous duties as dictated by the needs of the business
Qualifications & Skills REQUIRED:
High school diploma or equivalent/College preferred
2+ years of prestige beauty sales and clienteling experience
Ability to effectively manage customer expectations and build loyal customer relationships
Excellent organizational skills
Superior written and verbal communication skills
CRT experience and aptitude in learning how to access computer based inventory and order status detail
Knowledge of Microsoft Office for Windows and Excel
All of your information will be kept confidential according to EEO guidelines.