Youre naturally friendly and helpful, happiest on the move, and ever alert to what needs doing. Talking with people from all over energizes you. And with an aim to please, you thoughtfully offer guests helpful tips while opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the hotel and surrounding area by heart and the best routes for getting passengers safely to their destination. You take great care and pride in your work, which guests immediately recognize and reward. Interstates Bell Staff and Driver position may be a great way for you to earn your potential.
As Bell Staff and Driver, you will
Extend a genuine, friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.
Transport guests safely to and from the property, carefully handling luggage.
Respond helpfully to guest questions about the property, getting around and nearby happenings.
Help make sure the hotel vehicle is clean, full of gas, and ready to go, noting any malfunction at the first sign.
High school education or equivalent experience is required, with prior customer service experience helpful. A Chauffers License is helpful but not required; however, you must possess an excellent driving record, verified by Motor Vehicle Administration report. The ability to skillfully drive all vehicle speed shifts for vans, limousines and automobiles is required. The ability to communicate effectively and graciously in English is essential. This position requires full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.
This position may require the completion of an online Guest Service assessment. Shortly after submitting your application you will receive an email with a link to the online assessment. The assessment will take between 20-30 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please understand that your application will not be considered any further until you have also finished and submitted the assessment. Please complete the assessment as quickly as your schedule allows. If you have already completed a Guest Service assessment within the last 90 days you will not be required to complete one again.
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Our People are the Key to our Success
Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.