The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary healthcare services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We are dedicated to health equity through the provision of culturally- and linguistically-competent services with a focus on the Latino Spanish-speaking communities. At MNHC we are committed to a culture of excellence and financial success to fulfill our mission of providing health care access for all.
Essential Functions and Responsibilities:
Key duties include:
- Perform individual comprehensive assessment of Resource Center clients' psychosocial history, mental health status, medical needs, housing, food and other needs for basic support. Determine eligibility and necessity for case management, medical, and psychotherapy and psychiatric treatment, if appropriate.With clients' assistance, develop care plan delineating steps necessary to accomplish activities, goals and objectives.
- Implement the plan through the provision of interventions, coordination with integrated services team and/or through facilitated referrals.
- Utilizing a participant-centered, harm reduction model of services, provides insight oriented, behavior modifying and/or supportive psychotherapy to individuals, families and groups of patients.
- Provides crisis intervention and assesses clients for suicide, danger to others due to mental illness or grave
- Utilizes motivational interviewing, cognitive behavioral and health psychology treatment methods. Utilizes depression screening tool (PHQ-9) and other evidence based screening tools as appropriate. Follows the SAMHSA SBIRT (Screening, brief intervention, referral and treatment) model for patients with substance use problems.
- Refer clients to appropriate shelter case management beds (Senior, Jazzie's Place). Assist clients to find, apply, access and stabilize in housing.
- Assist clients in compiling documentation and filling out forms for immigration and public benefits' eligibility, including County Adult Assistance Programs, Social Security disability programs, and Medi-Cal, among others.
- In conjunction with Drop In Services Manager, assign lockers to clients, and provide locker rules and locker contract. Receives and documents monthly locker fees according to protocol. Assist clients to connect with MNRC treatment team and to access the San Francisco medical and behavioral health system programs as needed.
- Conduct home visits and attend appointments with clients. Create a hospitable environment and provide services to clients with the utmost dignity and respect.
- Utilize a participant-centered, harm reduction model of services.
- Maintain documentation for case management activities as required by funding sources.
- Regularly review files and monitor activities of clients with follow-up contact in-person or via phone.
- Attend relevant meetings, including staff meetings and staff trainings.
- Other duties as assigned or required.
Qualifications & Requirements:
- Bachelor's Degree in Social Work, Psychology, Counseling or a related field, and at least two years paid work experience with homeless adults with multiple disabilities. Masters' Degree in Social Work (MSW) and/or Masters in Family and Child Therapist (MFT) degree preferred. Past experience working with homeless adults and dually and triple-diagnosed individuals desired.
- Bilingual Spanish/English required.
- Knowledge of motivational interviewing, cognitive behavioral and health psychology.
- Must be willing to provide support, advocacy and develop relationships following harm reduction principles with a very diverse homeless population, including Spanish speaking immigrants, day laborers, women, LGBT, African Americans, active drugs users and people with mental illness and other disabilities.
- Ability to work with de-escalation techniques, conflict resolution and emergency response.
- Excellent interpersonal communication and writing skills.
- Ability to work professionally and ethically in a multi-cultural team setting, including ability to maintain a high level of confidentiality.
- Ability to work a flexible schedule, including evenings.
***We are actively hiring for other positions. Please click HERE for all current openings.
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