The Business Analyst for the Network Center of Excellence (COE) derives value from Circulation | Logisticare’s data warehouse by articulating business and process questions, and then answering those questions with data in an actionable way.
· Interface with regional market heads to drive operating efficiencies through data driven network insights as part of the monthly operating reviews and on an ongoing basis
· Become experts and trusted resources for their region
· Provide cross checking for other regional analysis
· Respond to and fill requests for data throughout the company
· Work with the manager of business analytics to contribute analysis and work with stakeholders within the Network, Operations and Engineering teams.
· Support the efforts to build a robust business intelligence asset
- Analytical Skills - Ability to use thinking and reasoning to solve a problem
- Communication, Oral - Ability to communicate effectively with others using the spoken word
- Communication, Written - Ability to communicate in writing clearly and concisely
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Decision Making - Ability to make critical decisions while following company procedures.
- Interpersonal - Ability to get along well with a variety of personalities and individuals.
- Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
- Relationship Building - Ability to effectively build relationships with customers and co-workers
- Working Under Pressure - Ability to complete assigned tasks under stressful situations
- Experience with SQL
- Experience with Excel
- Working experience with atleast one BI tool (Ideally Tableau)
- Strong skills around KPI analysis, management and prioritization
- Experience working to drive change using data in a data driven organization
- Experience with database architecting
- Experience or interest in working with a data language like R or Python
- BA/BS degree for relevant experience
- 5+ years of experience
SKILLS & ABILITIES
SQL | Excel | Tableau or Other BI Tool