Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282.
Manage a team of Relationship Managers, Business Development Officers, Portfolio Managers, and/or support staff, responsible primarily for business development, relationship management and portfolio management. Role is responsible for P&L performance and to manage multiple markets across the Associated footprint. Provide coaching and performance assessment to the sales and support direct reports. Initiate and develop new business relationships. Ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy, as well as, commercial and regulatory guidelines.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated’s anonymous Ethics Hotline.
Key Result AreasLeadership
Staff management & development
Fee Income Growth
Negotiation and Influence
Other New business development
Other Relationship Management
Other Growth in RAROC
Sales and activity tracking
Job AccountabilitiesDevelop and manage relationships by reviewing and analyzing financial data, along side the Relationship and/or Portfolio Manager, to determine the merits of specific loan requests, and recommend structure as well as aggressively manage the client relationship. Responsible for cross-selling all non-credit bank services (i.e., Commercial Deposit and Treasury Management, Capital Markets, Private Banking, Private Client and Institutional Services, Associated Financial Group, Employee Benefit Services, Retail Bank-at-Work, etc.) to our existing client base and prospects.
Directly or through leading others, initiate new business opportunities for the bank through the development of new business contacts and maintenance of existing client relationships to ensure sufficient loan, deposit and fee income. Effectively leverage assigned staff for maximum personal impact on new business development. Ensure resources are always deployed on a "highest and best use" basis. Act as deal team leader on all substantial new business opportunities.
Manage team members' relationship activities, with personal involvement in key accounts. Identify needs and refer customers to partners within and across lines of business who can best meet those needs. Serve as a relationship manager for non-borrowing accounts and loan clients for matters relating to other banking services. Maintain proficiency in CDTM services, working closely with CDTM staff for solicitation of high value CDTM accounts.
Directly or through leading others, provide financial advice and counsel to clients and prospective clients regarding trends and conditions of the business environment and general banking trends. Train and coach team members on financial advisory topics.
Work closely with respective Relationship and/or Portfolio Managers to ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as regulatory guidelines. Monitor loan repayment activities and financial condition of borrowing clients and take necessary action to collect past due accounts and ongoing repayment ability of all other accounts. Assume overall responsibility for the credit quality of the team’s loan portfolio. Make presentations on specific loans and participate in the bank's Loan Approval Process, recommending approval and appropriate structure of credits.
Work with Director of Business Banking to establish strategy and annual business plan with responsibility for execution of initiatives, budgeting, business reviews, and collaborating with key partners and stakeholders.
Manage colleagues by establishing annual performance goals; allocating resources; assessing annual performance; and determining and recommending individual merit, incentive, and/or promotional increases. Conduct periodic huddles with colleagues to discuss current state-of-the-state and brainstorm on ideas to increase revenue and efficiency, and ensure staff is trained on any procedure changes.
Participate in community, business and industry-specific functions/groups to ensure a positive image for the bank. Serve on community, corporate or not-for-profit boards as applicable.
EducationBachelor's Degree Business, Finance, Accounting or related field or equivalent related experience, Required
Master's Degree Business, Finance, Accounting or related field, Preferred
Experience7-10 years Commercial, corporate or specialized banking experience., Required
7-10 years Formal credit training, Preferred
7-10 years Non-borrowing product expertise, Preferred
4-7 years Capital markets experience, including M&A, Preferred
4-7 years Prior management experience, Preferred
SkillsOther: Superior business development and presentation skills and experience, Advanced
Other: Superior credit and negotiation skills, Advanced
Other: Thorough knowledge of non-borrowing products, Advanced
Other: Excellent verbal, written and interpersonal communication skills, Advanced
Other: Proven analytical and financial analysis skills, Advanced
Other: Computer literate in Microsoft Office products and the ability to quickly learn new software/systems, Intermediate
Other: Proven leadership abilities in a team environment with proficiency in product knowledge, sales cycle and strategic planning, Intermediate
Other: Ability to attract, hire, train, manage, coach, lead and inspire others, Advanced
Licenses and CertificationsCTP - Certified Treasury Professional within 2 years, Preferred
Must have access to reliable transportation and the ability to lawfully drive self, if applicable. by start date, Required
General Physical Condition Light physical effort; routine handling of heavy objects up to 20 pounds or prolonged standing, keyboard, or CRT work (at least 50% of time)