Are you a seasoned Call Center professional looking for a permanent job opportunity or maybe just extra Christmas Money? If so, we are recruiting for 200+ Call Center Phone Agents (Inbound), EChat and Email Agents to perform Order Entry for one of the areas' nicest call centers located in downtown Dallas. These opportunities will start throughout September through November and there is the strong possibility of conversion to permanent employment. These positions pay $12.00/hr. - $13.50/hr. depending on your skill and experience.
You must be flexible to accept any of these shifts as one will be assigned to you:
- 8:00am to 5:00pm
- 10:00am to 7:00pm
- 2:00pm to 11:00pm
You must also be available to work a 4 day shift between Monday-Friday and either Saturday or Sunday.
NOTE: shifts and schedules do not rotate.
Duties include entering consumer orders into the database, up selling and resolving customer issues. Previous experience in cosmetics or skincare is desired but not required. The best candidate will have strong working knowledge of customer service/call center and have very good communication and computer skills. Please read the requirements below before you apply.
- Minimum two-(2) years' of call center experience
- High School Diploma or GED
- Take charge attitude. Enjoys the challenges that a customer service job can present
- Solution oriented with the ability to adapt to the fast paced Internet environment
- Excellent judgment and decision making skills
- Strong verbal and written communications skills
- Understand customer service processes and procedures
- Regular and punctual attendance is a must
- Able to work the schedule that is assigned to you –
- Type 25-35 wpm
- Ability to pass a background check & drug screen
TRC is an EOE