Looking for Full time: 11:00 am to 8:00 pm or 1:00 pm to 10:00 pm shift Call Center CS Reps!
A great opportunity to learn the Mortgage Servicing Business and to bring your professional Top Talent Customer Service experience to Dovenmuehle Mortgage! We currently have openings in our NORTH AURORA office.
Customer Service Responsibilities:
- Inbound Call Center - Answering complex customer inquiries on behalf of both DMI and Private Label clientele
- Must have strong communication skills, time management ability, organizational talent, and a professional demeanor
- Must be able to handle taking 85 to 100 calls daily
- Experience working in a fast pace Call Center environment where metrics are involved
- Must be able to type at least 30 to 35 wpm and be comfortable navigating between two computer screens while speaking on the phone
- Previous Call Center
- Mandatory overtime may be requested
- We offer extensive paid training classes
- Benefits package including BCBS Health Care, Dental, Vision,401k, vacation and personal days, sick days, and paid holidays
*Learn a new industry and become a part of a great team at Dovenmuehle Mortgage*
( Must be flexible to work on Saturdays if business needs require)