Alluvion Staffing is currently seeking Customer Service Call Center Representatives for a contract to hire assignment in St. Petersburg, Florida.
Anticipated Start Date: 3/16/2020
- Answering all incoming calls, triaging the customer concern and either addressing the need immediately or escalating the call.
- Research and analyze system and technical issues, escalating them timely, appropriately and accurately.
- Accurate use of the Customer Relationship Management (CRM) .
- Successful and timely completion of all daily work-tasks and special assignments.
- Exhibit professionalism and superior phone etiquette, answering all customers with a focus on quality of message with cheerful demeanor.
- 1 year previous job-related experience with no less than 6 months of customer service experience is preferred. Banking or Financial industry experience highly preferred.
- High School Diploma or GED
- Fluency in Spanish is highly desirable.
- Excellent phone etiquette
starting at $15.00 /hour