Call Center Scheduler from Winston Staffing
Westbury, NY 11590
About the Job
Job Purpose:
Admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; providing hospital and hospital services information.
Duties:
* Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database.
* Provides patients with information by explaining hospital admission policies, time of admission, room selection, tv and video rentals, telephone availability, cell phone restrictions; answering inquiries.
* Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions.
* Prepares admission folders by gathering admission paperwork for scheduled patients.
* Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts for tv and video rentals; accepting patient valuables; distributing patient information literature.
* Verifies patient identify by checking identification; preparing and placing identification band on patient.
* Ensures patient's arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient's arrival; calling volunteer to transport the patient to the assigned area.
* Admits emergency room and maternity patients by obtaining information from family members; visiting emergency room, delivery room, or patient room.
* Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.
* Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
* Accomplishes admissions and hospital mission by completing related results as needed.
Skills/Qualifications:
Multi-tasking, Listening, Verbal Communication, Written Communication, Energy Level, Data Entry Skills, Language Fluency, Teamwork, People Skills, Hospital Environment, Typing
Admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; providing hospital and hospital services information.
Duties:
* Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database.
* Provides patients with information by explaining hospital admission policies, time of admission, room selection, tv and video rentals, telephone availability, cell phone restrictions; answering inquiries.
* Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions.
* Prepares admission folders by gathering admission paperwork for scheduled patients.
* Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts for tv and video rentals; accepting patient valuables; distributing patient information literature.
* Verifies patient identify by checking identification; preparing and placing identification band on patient.
* Ensures patient's arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient's arrival; calling volunteer to transport the patient to the assigned area.
* Admits emergency room and maternity patients by obtaining information from family members; visiting emergency room, delivery room, or patient room.
* Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.
* Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
* Accomplishes admissions and hospital mission by completing related results as needed.
Skills/Qualifications:
Multi-tasking, Listening, Verbal Communication, Written Communication, Energy Level, Data Entry Skills, Language Fluency, Teamwork, People Skills, Hospital Environment, Typing
Salary
15.00 - 18.00 /hour