Make a real difference every minute of every day!
Robert Young Center is a family of people who are pleased to make the Quad Cities region their home. Our teams enjoy high employee satisfaction scores and careers offer competitive pay and comprehensive benefits. Professional development is important to us, so we offer opportunities to our people so they may learn and grow in their professions.
The Care Coordinator will serve as a member of an interdisciplinary team that provides recovery oriented in- home and community based services for adults with serious mental illness and children with serious emotional disturbances who exhibit functional deficits in self-management, maintaining treatment, and in activities of daily living/community living skills. The Care Coordinator will provide comprehensive care coordination services for adults and children, health promotion, individual and family support, referrals to community agencies, assessments, treatment planning and access to Habilitation/Child Mental Health Waiver services if appropriate. The Care Coordinator delivers help home services to qualified members.
· Care Coordination and Referrals: Outreach activities to members to engage in care coordination, conduct individualized, comprehensive, whole person assessments, schedule appointments, make referrals, track referrals, appointments and HEDIS measures, follow-up monitoring, communication with providers on goals, support coordination of care with primary care providers and specialists. Tracking of HEDIS measures, referral follow through, health risk assessment completion and other care model components. Care Coordinators will participate in joint treatment staffings- meeting with multidisciplinary treatment team and member/parent/guardian to plan for treatment and coordination; provide resource referrals or coordinate to primary are providers and specialists, wellness programs, support groups, school supports, housing services, substance abuse treatment, transportation services, employment and education programs.
· Health Promotion: Promoting members’ health and ensuring all personal health goals are included in person centered treatment plans. Promote substance abuse prevention, smoking prevention and cessation, nutritional counseling, obesity reduction and increased physical activity. Provide health education to members and family members, provide self-management support and development of self-management plans, promote self-direction and skill development in area of medication and medication adherence; Coordinate multiple systems for children with SED as part of a child and family-driven team process; Provide prevention education to members and families members about health screening, childhood developmental assessments and immunization standards and; Wraparound planning process: Identification, development and implementation of strengths0-based individualized care plans addressing the needs of the whole child and family.
Preferred or Specialized
Requires a BA, BS, BSW in behavioral healthcare services related field.
AT least 2 years of supervised experience in mental health or human services related field.
Valid driver’s license when driving any vehicle for work-related reasons.
· Reads, writes, comprehends and speaks fluent English.
· Basic computer knowledge using word processing, spreadsheet, email, EMR and web browser.
· Team work
· Interpersonal skills
· Decision making skills
· Use of usual and customary equipment used to perform essential functions of the position.
· Work will require travel to other UPH facilities, community agencies, member homes, etc.