Our Case Managers collaborate with our internal treatment team and community agencies to directly advocate for at-risk children and families, providing critical needs assessments, prevention and intervention services, and progress monitoring.
There are a lot of non-profit organizations out there. What sets this Case Manager position apart is the opportunity to join an organization with a remarkable 160 year history of community leadership. In addition, our forward-thinking team has a collective drive for excellence in all aspects of family and children's services that makes the work environment ideal for driven, results-oriented professionals.
Here's what you can expect in the way of specific job responsibilities as well as time allocation estimates:
Family Progress - Monitoring and Coaching (50 %)
- Coach collaboratively – maintaining a balance between teaching and serving
- Visit each youth/family on a routine and 'pop in' schedule
- Assist youth/families in obtaining their goals
- Provide education and support to youth/families
- Provide transportation to youth/families as needed
- Attend court with clients and render recommendations
- Communicate with schools and various institutions related to youth/family matters
- Respond to all crisis calls and manage those situations
Service Plans / Goal Development (20 %)
- Create plans, including goals, for each youth/family
- Review and update plans and goals
- Develop a network of relationships with agencies in the community
- Work collaboratively with other social welfare agencies
- Refer when appropriate to community agencies based on needs
- Respond to crisis calls received via pager and manage situations
Intake and Needs Assessment (15 %)
- Determine 'crisis' situations
- Visit each youth/family to gather necessary information to complete the assessment
- Adhere to and follow Children's Bureau professional standards
Reporting (15 %)
- Maintain case and agency paperwork according to standards
- Prepare written reports for the Department of Child Services / Probation office within identified timeframes
To be successful in this role, you need to have the requisite knowledge, skills and abilities:
- A bachelor's degree in social work or related field is required.
- Ability to travel between appointments in order to service clients within their community
- A valid driver's license and insurance.
- Knowledgeable regarding social service systems within the state
- Clear, effective communication skills
- Knowledge of and adherence to current confidentiality practices
- Appreciation for and ability to respond to cultural differences
- Ability to develop and maintain relevant networks of key contacts
- Adept prioritization and time management abilities
In terms of experience, we prefer that you have one to two years in child welfare or similar field.
Our ideal Case Manager would carry out their responsibilities while displaying the following key behavioral competencies:
- Conviction about the capacity for all people to grow and change for the better.
- Independence and proactivity in taking action and resolving problems.
- Ability to maintain composure in the face of unexpected challenges, surprises and trying circumstances.
- Respect for confidentiality.
Equal Employment Opportunity:
Children's Bureau is an Equal Opportunity Employer