Job DescriptionReq/Job ID: 945839BR
Employing Entity: Kmart Corporation
Employment Category: Commission - Part-time
Job Function: Cashier
Store ID: 09797: SCOTTS VALLEY, CA
Provides “World Class Customer Service” by surprising and delighting our customers every day. Able to run fast and efficient cash register operations. Observes customer traffic and calls for additional service as needed.
Job RequirementsJob Responsibilities
• Ensures customer care and selling are #1 priority
• Able to run a cash register quickly and efficiently.
• Has a strong understanding of precise register functions, including how to process all transactions and forms of tender as well as layaway payments.
• Prepared to serve the customer with a positive attitude at all times.
• Maintains register station by replenishing supplies, cleaning and straightening work area
• Knowledge of store, services, and locations of merchandise.
• Promote and comply with all register prompts relating to the use of Shop Your Way Rewards, our credit card, Smart Plans, gift cards and other add-on sales.
• Demonstrates strong skill set in suggestive selling techniques for add on sales.
• Practices operation invitation and positive customer interactions.
• Observes customer traffic and calls for additional service as needed to provide efficient customer service.
• Makes eye contact, smiles, greets and offers help to every customer.
• Assists in handling and resolving customer issues and complaints.
• Thanks the customer for shopping at Kmart and invites them back.
• Maintains a friendly and courteous demeanor while providing fast and efficient service to customers.
• Teaches, models and leads ways to satisfy customers.
• Assists in training fellow associates in checkout procedures.
• Follows corporate guidelines relating to MC&C and known loss merchandise.
• Facilitates dialogue between front-line associates and the store leadership team.
• Use the P.A. system effectively to promote advertised goods.
• Call for carryout if the customer would like help loading heavy merchandise into their vehicle.