Certified or Registered Medical Assistant
The Certified Medical Assistant (CMA) has duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for the administrative supervision, staff development, and orientation of the CMA to the area's policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for CMAs in the clinical area.
- High School Diploma/GED OR Completion of an Accredited Medical Assistant training program, such as courses provided through community colleges and/or vocational schools is required.
- Current certification in CPR – American Heart Association Basic Life Support Card is required.
- Certified as a Medical Assistant by an approved National Examination Agency:
- American Association of Medical Assistants (AAMA) – Certified Medical Assistant or Registered Medical Assistant
- National Center for Competency Testing (NCCT) – National Certified Medical Assistant
- National Healthcare Association (NHA) – Certified Clinical Medial Assistant
- American Medical Technologist (AMT) – Registered Medical Assistant
- Interpersonal and communication skills with patients, families, physicians and other health care team members in order to foster optimal quality of outpatient care.