Position Title: Chief Medical Officer
The Chief Medical Officer sets the standard for the delivery of medical care at the Health Center and ensures that this standard is met. The CMO is responsible for developing and carrying out the clinical vision of the Health Center; for the supervision of medical staff and for the implementation of clinical programs. Divides time between clinical and administrative responsibilities. Together with other Management Team members, plans strategies for future program development and expansion of services.
Reports to: President/CEO
Supervises: Medical Providers, Pharmacy Manager, Behavioral Health Director, Administrative Assistant, Medical Forms Coordinator.
- Degree of Doctor of Medicine from an accredited college or university and Board Certified or Board Eligible in Internal Medicine, Pediatrics or Family Medicine. Must be eligible for staff appointment at local hospitals (Mercy Medical, Baystate Medical).
- Experienced with or having a strong interest in addressing the health care needs of low income or disadvantaged populations.
- Committed to community empowerment; sensitive to and respectful of cultural differences of the patient population.
- Able to develop and work with a multi-disciplinary team, including social workers, case managers and community support persons.
- Possesses supervisory skills in integrating the needs of the medical staff with the goals of the organization.
- Knowledgeable in principles and practices of quality improvement and assurance
Principle Responsibilities and Duties:
- Recruits qualified and committed clinicians/physicians and mid-level providers to the Health Center and supervises and evaluates their clinical practice.
- Ensure that encounters are closed out on a weekly basis.
- Ensures that productivity expectations are met and that quality of care standards is kept.
- Monitor Meaningful use Clinical Performance “must pass” measures for providers and provide feedback to ensure measures are met.
- Conducts accurate and timely performance appraisals of clinical staff, redirecting behavior inconsistent with health center guidelines or performance expectations.
2. Provides direct patient care during operating hours of the health center.
3. Ensures that opportunities for professional development and continuing medical education are available to medical staff and to the general staff as well.
4. Works collaboratively with staff members regarding patient education and maintains strong communication with all staff supervised.
5. In conjunction with COO, ensures that the quality standards of the clinic laboratory are maintained and that the health center is in compliance with environmental and workplace safety standards.
6. Works with the Medical Practice Manager to:
7. Coordinate and support provider schedules in order to meet productivity goals.
8. Analyze productivity and provider allocation; recommend necessary changes to increase efficiency and productivity.
9. Ensures that support systems such as, nursing, reception and referral, are well coordinated with work of the providers.
10. Develops and maintains positive relationships with other members of the medical community of Springfield, including area hospitals, other physicians, public health officials, and others, to ensure that CHC services are appropriately targeting the needs of the population served.
11. Encourages and provide oversight for on-site preceptorship programs for medical and para-medical students.
12. Creates and establish a Peer Review program that meets the requirements of HRSA’s FTCA program.
13. Develops, maintains and monitors the quality assurance/quality improvement plan of the Health Center and develops such in conjunction with the Board of Directors and the Quality Assurance Committee.
14. Serves as a key member of the PCMH Multi-site Integration team to promote interdisciplinary collaboration among medical, nursing and operations leaders at all sites.
15. Provide leadership and direction for clinical staff in maximizing revenues by periodically reviewing provider billing encounters.
16. Reviews monthly financial reports for variances and provide solutions to eliminate variances.
17. Provides oversight to the implementation of clinical programs consistent with the organization’s Health Care Plan within the Non-Competing Continuation application, which is updated annually.
18. Participates in the Strategic Planning Process as it relates to medical functions and in meetings mandated by the Board of Directors.
19. Attends monthly Board of Directors meetings.
20. Assist in grant development and clinical contracts compliance.
21. Ensures that all patient complaints/grievances are addressed and resolved in a timely manner.
22. Carries out other functions as deemed necessary by the Board of Directors and President/CEO.
- This position may require the ability to work long and arduous hours.
- On-call coverage is generally required; frequency depends upon need.
- Potential exposure to patient blood and body fluids.
- This position requires the ability to use a computer workstation, viewing a CRT.