Chiller Technician at Pacific Rim Mechanical Contractors, Inc.
San Diego, CA
About the Job
Chiller Technician/Mechanic (FLSA - Non-Exempt)
PRIMARY FUNCTION: To maintain operate and troubleshoot all types of chiller systems. To support service processes, repair procedures, and communication methods to better serve Pacific Rim Mechanical customers.
Reports to: Service Supervisor
TYPICAL DUTIES AND POSITION DESCRIPTION:
1. Technical Knowledge
? Maintain a high level of understanding of chiller equipment capabilities and operations.
? Experience troubleshooting/repairing screw, reciprocating, and centrifugal chillers.
? Centrifugal teardown experience.
? Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems.
? Understand and stay current on industry trends and changes.
? Full E.P.A. certification required.
2. Quantity of work
? Demonstrate an ability to coordinate the overall resolution or multiple customer problems.
? Maintain personal discipline and composure in the performance of multiple customer services.
? Keep supervisor fully informed of work situations, which will impede your fulfillment of customer commitments.
3. Troubleshooting
? Electrical circuit analysis capability.
? Electrical and mechanical component analysis capability.
? Refrigerant analysis capability.
? Fluid dynamics familiarity.
? Air dynamics familiarity.
? Ability to accurately report problem situations.
? Familiar with air-cooled and water cooled reciprocating chillers
? Familiar with rotary screw chillers
? Able to service and repair centrifugal chillers
4. Customer Relations
? Understand critical value of clients to Pacific Rim Mechanical and associates.
? Maintain same day/return call service group policy.
? Accept responsibility for correction of customer problems brought to your attention.
? Maintain positive communications with all Pacific Rim Mechanical customers and potential customers to facilitate growth and opportunity.
5. Time Management/Planning
? Ability to stay organized for scheduling requirements.
? Focus on assignment completion to ensure customer satisfaction and timely invoicing.
? Ability to assist dispatcher with prioritizing.
? Maintain professional quality information files for reference with supervisor on payroll, billing, projects, etc.
6. Communication
? Communicate all project opportunities to service manager and projects sales representative.
? Communicate and reschedule all incomplete work with PRM dispatcher.
? Communicate situational information t appropriate customer contact.
? Prepare accurate data entry information.
? Communicate with customers, peers and associates in a courteous and professional manner.
7. Instructing others
? Maintain quality relationships with peers and associates.
? Ability to assists others in proper job development, preparation, layout installation, start-up and systems testing.
8. Sales assistance
? Understand that sales play a key role in the future of the company.
? Provide direct sales assistance as directed by the service manager.
? Realize that timely delivery of service and communications is the key to customer perceptions of the company.
9. Service reports
? Complete all service reports the same day the work is performed.
? Provide accurate job numbers, equipment numbers, etc.
? Service reports represent an important validation of our services to our customers. They must be prepared in a professional manner and always presented to the client.
10. Special Projects
? As assigned by the Operations Man
