**Job Description:** Serves as primary resource for Navigator coverage and deal teams, client contact info, deal pipeline, industry/legal codes, and systems of record linkages timeliness, completeness and accuracy. Executes national and regional requests (ex.Client Survey Contact, Pipeline exceptions), self identified audit issues, AML/KYC refresh, remediation projects (ex. Virtual vault, positive pay/liability letter) and supports annual client migration. Coordinates Client Management Process (CMP) activities including monthly team meetings, regular updates to the Client Action Plans, pre-call planning and PAM session preparation. Provides industry, prospecting, and client research packaging and production support to the client teams for use in the sales process and assist with sales presentation content. Has primary responsibility for Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering, Money Services Businesses, other high risk indicators or industries, and related Know-Your-Client activities. Manages risk activities related to wires, check fraud, overdraft/ uncollected funds and serves as point of contact for overdraft monitoring and escalation wires. The majority of these duties above align into 3 high-level categories: Data Integrity, Market/Sales Support, and Policy and Regulatory Compliance/Operational Risk. **Required Skills:** + Must demonstrate a strong client focus + Possession of an awareness and understanding of the bank, and operational aspects of the products and services used by clients desired + Must demonstrate good interpersonal and overall communication skills + Must demonstrate the ability to manage time and varying work responsibilities + Must demonstrate strong collaboration and teaming skills + Strong analysis/technology skills (esp Excel functions, PowerPoint, Word, SharePoint) able to perform intermediate functions in these systems. **Desired Skills:** + knowledge of GCB banking systems - AFS, BOSS, GUS, GFO, Interact, KYC processing systems, Navigator, etc. **Posting Date** : 01/10/2019 **Location** : Seattle, WA, FIFTH AVENUE PLAZA, 800 5TH Ave, - United States **Travel** : No **Full / Part-time** : Full time **Hours Per Week** : 40 **Shift** : 1st shift **Assistance for Applicants with Disabilities** Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities . **Diversity & Inclusion** At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. **Frequently Asked Questions** Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.