Summary:Want to join one of the nation's top employers? Interested in providing small and medium-sized
businesses with solutions to help them grow? Do you like serving customers and care about
people? Then maybe Heartland is for you:
We're looking for team members who align with our credo - Entrepreneurs Respectfully
Serving Entrepreneurs, and who want to work in a culture built on care, focus and quality.
We need customer-focused, can-do, team-oriented folks looking for a place to work hard and have fun.
Reporting to the Senior Communication Strategist, the Wholesale and Enterprise Communications Specialist will be responsible for creating and implementing communications strategies which support Heartland’s business goals and promote the overall brand by highlighting company culture. The communications specialist will also partner directly with Wholesale & Enterprise, Marketing and Sales stakeholders to support business operations and objectives. The communications specialist should be a strategic thinker with meticulous attention to detail, who is able to simultaneously deliver within budget and by deadline for a wide range of projects for internal and external audiences across all communications channels and platforms.
What will you be doing?
Develop and implement communication strategies, campaigns and plans to help drive business goals and objectives, enhance brand recognition and reinforce culture for both internal and external audiences.
Acquire and maintain a detailed knowledge of Heartland’s sales products and services, as well as related policies and procedures, communication touchpoints and relevant developments within the sales organization.
Partner with leadership to align strategies and communications to drive revenue goals and sales growth while prioritizing and addressing strategic communications needs.
Work with key internal contacts to identify communications opportunities, product promotion and brainstorm content ideas for all communications channels and platforms in line with Heartland’s strategy and in support of its various brand initiatives.
Serve as the communications point of contact for Wholesale & Enterprise while providing regular status updates to communications leadership.
Manage and improve communications flow and effectiveness by working closely with sales, marketing and creative services teams.
Conduct regular audits and gather employee feedback to ensure support of strategy and goals, identify successes and possible areas of improvement, and implement enhancements as needed.
Stay informed and up-to-date on communications trends, technologies and best practices, and provide insight and actionable recommendations.
Conduct regular peer analysis.
Adhere to Heartland’s brand standards and AP style to ensure the production of high-quality, error-free communications.
What are the requirements?
Bachelor’s degree in communications, marketing or public relations.
Three to five years of experience in communications, marketing, public relations, journalism or brand management.
Experience in developing and executing cohesive, strategic communications plans.
Content writing experience for all media platforms and channels.
Excellent communicator who works to build solid relationships with internal and external partners.
Ability to proactively voice opinions and concerns in a collaborative manner with employees across teams, regardless of position.
Willingness to embrace change and adapt strategies with a sense of urgency.
Ability to research, gather and organize pertinent research, data and benchmarking.
Capable of working independently as well as part of a team and able to operate in a collaborative, cross-functional environment.
Ability to gain insight and see the bigger picture.
Willingness to continually learn the latest platforms, technology tools and marketing solutions through partnerships and collaboration.
The ability to work well within timelines and has the ability to multitask and prioritize projects.
Meticulous attention to detail.
A sense of entrepreneurial spirit with a willingness to try new things to meet objectives.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.