Supporting the Most Exciting and Meaningful Missions in the World
The Dispatcher/Concierge position is a 24 hour a day, 7 day per week, 365 days a year presence to include weekends and holidays. The Dispatcher/Concierge will be required to operate two-way radio communication equipment and telephone consoles to receive incoming calls for assistance and will dispatch police, fire, medical, and other personnel and equipment to scene of emergency or location of personnel requiring assistance. Following established guidelines, the Dispatcher/Concierge will interview a caller to determine the nature and type of problem, the number of personnel and equipment needed, and scan status charts and computer screen to determine units available. The Dispatcher/Concierge may be required to provide instructions to the caller, utilizing knowledge of emergency medical techniques prior to the arrival of First Responders. The Dispatcher/Concierge monitors alarm system signals that indicate the location of fire or other emergency and be able to accurately dispatch responding units. The Dispatcher/Concierge inputs commands on a computer keyboard to update files and maintain logs, test communications, and alarm equipment and backup systems to ensure serviceability. Other duties include but are not limited to: Maintain existing Standard Operating Procedures in coordination with site Security Office, creation of Daily Tour of Duty report, perform ad hoc administrative support to site Security and Emergency Services Office, route calls to business areas, issue hotel room keys if lost or misplaced by visitors and log and issue master keys to authorized personnel for various locations.
Must possess an active TS/SCI with polygraph
PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.