Arise is a pioneer of on-demand customer management business process outsourcing solutions, headquartered in Florida. Through the cloud-based Arise® Platform, Fortune 50 and other companies connect to Service Partners who deliver authentic, loyalty-building interactions with their customers. Delivering radical flexibility to meet even extreme contact volume fluctuations, the Arise® Platform is an innovative alternative to the traditional contact center, where brand champions support the brands they love, driving higher client and customer satisfaction. Named a top employer by the Sun Sentinel for 5 years in a row, and recently acquired by one of the largest and most respected private equity firms in the world, Warburg Pincus, now is the time to join Arise.
At Arise, we develop compelling thought leadership content to help potential customers see their challenges from a new perspective, so they can make smarter, more effective decisions on how to improve customer growth, revenue and loyalty. We are seeking a creative powerhouse with journalist mentality and excellent B2B background to help shape our content strategy and engage our prospects as Marketing Content Writer.
- Write B2B-focused content to guide potential buyers through the customer journey stages of Awareness, Consideration, Decision, Advocacy
- Create whitepapers, blogs, research papers, infographics, website pages, newsletters, social media posts, emails, PowerPoint presentations, case studies and scripts for video content to educate personas in the buying group on the Arise capabilities and benefits.
- Write, edit and proofread content created by the broader marketing team for grammatical and factual accuracy.
- Develop in-depth understanding of the Arise® Platform and all aspects of target customers and the buying group personas.
- Participate in customer advisory boards and events to help define the voice of the customer.
- Work efficiently to produce 1 to 3 pieces of content per week in alignment with the Arise master content architecture.
- Support the development of the voice and tone for business, and champion its implementation company-wide.
- Write copy that empowers, inspires, and motivates business owners across all verticals to leverage the Arise® Platform.
- Conduct extensive research on industry-related topics.
- Ensure projects are completed on schedule with high quality.
- Prioritize and manage multiple projects on an as need basis.
- 5+ years professional content writing experience within B2B marketing
- Bachelor’s Degree in English, Communications, Journalism or Business required
- Experience writing for a B2B technology or business process outsourcing company preferred
- Demonstrated ability to write on a variety of topics for a large and diverse audience
- Deep understanding of digital inbound marketing practices
- Self-starter able to work autonomously while producing a large amount of content
- Flexible individual who thrives in a dynamic, supportive, fast-paced environment
- Compelling portfolio of work over a wide range of creative projects; willing and able to provide examples upon request
- Strong analytical skills
- Excellent eye for detail
- Strong time management and multi-tasking skills
- Contributes to team success in a collaborative environment
- Capable of both giving and receiving constructive feedback
Competitive Compensation and Benefits which include:
- Medical / Dental / Vision / Flex Spending Benefits through Cigna
- 401k, Retirement (40% match)
- Generous PTO and Holiday Plan! We also offer Volunteer Time Off (VTO)
- Tuition Reimbursement ($4K / year)
- Great Place to Work - Sun Sentinel 2015, 2016, 2017, 2018 and 2019!
- Empowerment Squad Activities - Philanthropy/Volunteering, Team Challenges, Fun Events!
When smart creative and passionate people get together, the results are astounding and the opportunities limitless.
Achieve your potential at Arise.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V