Anti-Fraud Analyst/Associate Role is focused on assisting the VP Fraud Manager in the day to day operational activities of the First Line of Defense Team. The responsibility for the Anti-Fraud Analyst/Associate including but not limited to responding to reports of fraudulent activity, including Physical Checks, ACH transactions, Remittance Instructions, Invoice and Wire fraud, etc. He/she will also assists with the creation of Fraud Incidents following the Incident Response Procedures (logging, tracking, escalating to final resolution) as well as in detecting and preventing fraud and other criminal violations. Additionally, the analyst will assist in creating weekly reports and submitting them to the Anti-Fraud Manager. The First Line Analysts will also assist with the development of Policy, Procedures, and Training Guides.
The scope of the First line of defense is to ensure the integrity of the organization, including being responsible for assessing, controlling, and mitigating risks in regards to fraud. The Anti-Fraud Analyst/Associate Role is responsible for staying current with new fraudulent trends that could affect the organization. Assist with the implementation of necessary software or hardware and assist the fraud manager with developing procedures to mitigate the risk of fraud. Assist the VP Fraud Manager with resolving and escalating problem trends that arise from day to day operation. Acting liaison that requires coordination with other departments. In Addition, he/she will be responsible for the case management system which will produce incidents metrics that will be used for the creation of daily, weekly and monthly Report Pack.
Responsible for assisting, logging, tracking, escalating and resolving all pending fraud incidents Maintains and updates required reporting in accordance with applicable policies, procedures and regulationsAssist VP Fraud Manger to define and maintain fraud prevention and detection procedures and map to strategy/policy Assist VP Fraud Manger to define operational fraud business process flows Assist VP Fraud Manger with training initiatives generating a high-level of anti-fraud awareness for our internal staff, relationship managers including our external customers. Assist in the development of KPI & KRI reporting for fraud program Responsible for assisting with investigations of reported fraud or suspicious activity and the creation of reports/summaries to be distributed to key stakeholders of the programAssist in the analysis of new fraud industry standards for the evolvement to the first line of defense Assist the team in regard to ad-hoc projects and assignments related to fraud investigations and prosecutions as necessary
Strong attention to detail; will need to examine transaction data and records to detect and trace fraudulent transactionsStrong analytical, critical thinking and problem-solving skills with the ability to apply conceptual framework to various situations Strong Case Management, Outlook, Excel, Visio, and PowerPoint skillsStrong communications and storytelling skills, including the ability to be highly persuasive through presenting facts and methodical process Strong Problem Solving skill Ability to work with other support groups to ensure for proper cross communication Ability to work in a busy deadline driven work environment. Flexibility to meet the demands of a constantly changing environment Basic knowledge of fraud Strong project management skills