Under direct supervision, performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover delinquent accounts. Gathers, compiles, and maintains basic credit information. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises considerable discretion in collection activities but must obtain internal approvals for refinancing and repossessions. Typically requires a high school education or equivalent and working knowledge of credit and collection procedures.