Centered in vibrant city of Denton, conveniently down the street from the University of North Texas and Texas Women’s University, is the corporate headquarters of Sally Beauty Holdings. We are the world’s largest wholesale and retail distributor of beauty supplies and are welcoming applications for a Credit and Collections Representative.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Our Credit Collections Rep will be responsible for all collection efforts regarding charge based accounts 30-60 days deliquent, and all non-charge based account receivables. Collection efforts will included verbal, written and electronic communication and collection attempts, as well as balance inquiries. Direct communication with the sales field, management and customer will ensure due diligence is taken before third party collection efforts.
- Direct communication with customer including collection calls, follow up calls, and email notifications when available
- Account analysis and balance reconciliation for all internal and external customer inquiries
- Written communication with customer including processing, printing and mailing deliquent letters
- Maintaining a target receivables goal, while communicating with management potential risks both current and future
- All other duties as assigned
- High School Degree Required
- 1+ year customer service/ collections in call center environment
- Experience and knowledge of MicroSoft Office
- Written and Verbal Communicaiton
- Conflict resolution
- Detail Oriented
- MicroSoft Office
- Soft Phone Applications
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of Sally Beauty may take advantage of our in house salon with complementary services, an onsite Sally Beauty Store with 30% merchandise discount and a gourmet cafe.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
- Flexible Schedules