It is our passion at DebtWave Credit Counseling, Inc to provide consumers with the best education and most appropriate programs to manage their debt. We know how difficult it is to reduce debt, so we want to make it simple by offering services that are both informative and practical. Since 2001, DebtWave has been helping consumers pay off their credit card debt through financial education, budgeting, and its debt management program. We are considered one of the top ten credit counseling agencies in the nation based on quality of customer service, volume of clients and overall size of company.
Our success comes from our top notch employees that bring with them motivation, a desire to help people, and high professional standards. We are looking for team players, fast learners, those with a positive attitude, and those that are resourceful and adaptable. Come be a part of our team!
**DebtWave Credit Counseling, Inc is a 501(c)3 nonprofit organization. We have an A+ rating by the BBB, great client reviews on Google, Yelp and other prominent websites, and we have also partnered with local schools and military support organizations to provide financial literacy education.
As a Lead Qualifier, you will be handling a high number of outbound and inbound calls daily. You will be qualifying leads and then transferring the call to a credit counselor once qualified. You will also take overflow sales calls and make outbound calls on old leads.
We are looking for polished and articulate individuals with a drive for success. Our goal is to help individuals and families to get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solutions.
We offer an extensive full-time paid training program, scripts, technology and tools to help you succeed. Full time only. Mon Fri.
- High School Diploma required; Bachelors degree preferred
- Inside Sales/Call Center experience preferred.
- Excellent rapport building skills. Must be patient and consistent with the customers
- Must enjoy working in call center environment.
- High level of computer skills; typing, ability to learn new software, using multiple programs at once
- A stellar work ethic including a record of punctuality and good attendance.
- Ability to motivate, influence and help change consumers spending habits.
- Highly resourceful and adaptable to changing needs of the business.
Benefits: Medical, Dental, Vision, Short-term and long term disability, life insurance coverage, matching 401k, vacation/paid time off, fun events in the year, snacks and coffee available
ALL CANDIDATES will be subject to a background check which may include criminal history, employment verification, and reference check. Due to regulations in our industry, we will not consider any candidates with felony/misdemeanor convictions related to theft, forgery, fraud, bribery, etc. due to the nature of the job. Please do not apply if you have a felony/misdemeanor conviction as listed above.
For more information about Debtwave visit http://www.debtwave.org/