Creates and maintains main system files for receiving customer data and sending shipment notification, invoices, etc. Creates and maintains all data as necessary for correct bar codes, packing slips and invoices.
Receives incoming customer orders/releases and pulls existing GKN paperwork. Reviews existing order/releases for accuracy in addresses, part numbers, revision levels, quantities, dates, etc. to release from customers. Creates new order/line items as determined necessary.
Controls orders/releases from requirements variability perspective and if necessary escalates potential supply issues with direct customer contact as well as line manager,
Maintains shipping history and cumulative totals from shipping log. Verifies accuracy of cumulative totals on system and maintains as necessary. Notes returns and rejections and the effects on orders through cumulative discrepancies and notification of returns from receiving. Notifies Logistics of customer disposition of returns.
Creates and maintains a system listing of customer order/release idiosyncrasies. Creates and maintains internal information on orders as required. Notifies Account Managers, Logistics personnel and any relevant personnel of any out-of-the-ordinary occurrences on incoming orders. Maintains files on open orders, audit reports, addresses, etc.
Maintains and creates on main system as necessary: all “bill to” and “ship to” addresses. Creates and maintains for each customer on main system in addition to the address: a phone number where available, a vendor code where available, the assigned sales region and salesman as available, the assigned terms of payments and the assigned warehouse.
Maintains and monitors all relevant/required data on Customer specific Portals. Submits disputes when necessary.
Follows departmental procedures and work instructions.
Knows of and where to locate quality and environmental policies.
Assists in physical inventories as needed.
Performs layered audits as required.
GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries.
GKN Driveline is the market leader in the development and delivery of contemporary and electrified driveline systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s automotive manufacturers.
As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.
A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.
GKN is an equal opportunity employer.
We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.