PAPÉ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – PORTLAND, OR
CUSTOMER SERVICE ADVISOR: Responsibilities include providing after-market sales support for the parts and service departments. Position will utilize and leverage technology offerings, monitor IATC tickets, and proactively monitor expiring subscription renewals for JDLink, Pape+, and extended warranties. Candidates should have three plus years’ parts/service experience or outside sales experience and must be knowledgeable in both parts and service. Territory level business and relationship management skills are required. Should also have experience planning, developing and executing sales action plans. Construction equipment experience preferred.
Candidates should be self-motivated with excellent customer relation and time management skills. Communication, both oral and written, must be above average. Candidate must possess a strong desire to succeed in a fast-paced and demanding environment.
- High School or better
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.See job description