Your new job starts with VOLT!
Volt is currently seeking qualified candidates for a Customer Service Alarm Dispatch role in Hoover, Alabama. If you have at least 6 months of experience in a customer service role, are flexible, dependable and a team player, this role is for you!
- Respond to alarm messages from multiple software applications accurately documenting each action taken for historical records.
- Dispatch police, fire, or guard service for alarm signals as necessary.
- Notify customer of alarm problems
- Monitor multiple internal electronic systems for proper operation to assure customers of continuous response to alarm activity
- Answer incoming customer calls for alarm signals, helping to troubleshoot
- Opening service tickets for repairs and/or maintenance
- Data Entry in multiple databases.
- HS Diploma or Equivalent
- 6+ months of Customer Service experience
- Ability to pass all pre-employment screening(s)
VOLT is an equal opportunity employer