Latham, New York
NYSUT a 600,000 plus Member Organization seeks a full time experienced candidate with excellent Customer Service, Billing and Data Entry experience for the Latham, New York Membership Department.
Duties will include creating and maintaining member and local union records in a custom software program, an IBMi platform; organizing and maintaining NYSUT Membership files. Ability to analyze, and interpret data changes from locals. Research and reconcile payroll data from employers. Professionally answer calls from Locals regarding billing and membership inquiries. Appropriately re-direct member calls to NYSUT departments or external entities. The successful candidate will possess excellent Microsoft office skills in particular excel and word. Proficiency in all aspects of daily office operations is essential. Excellent member/customer service, communication and organizational skills required. Knowledge of the American Labor Movement and its objectives is preferred. 2+ years administrative experience preferred. High School Diploma or GED required.
Submissions must be received no later than December 14, 2018
Please email resume and cover letter to email@example.com
New York State United Teachers is affiliated with the American Federation
of Teachers, NEA, AFL-CIO, Representing teachers and other professionals,
school related professionals, higher education professionals, health care
professionals and retirees. EOE.
Customer Service Representative