Our mission is to create a first class Data Entry / Customer Service experience for all of our clients and we are seeking a Data Entry / Customer Service Representative who is passionate about helping us reach our objectives and supporting the team.
The ideal candidate will have experience in accounting in the Trucking Industry. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.
We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.
There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.We are seeking only long term applicants to grow with our company.Compensation:
$24,000 AnnuallyResponsibilities:Build, implement and manage all systems for clients, lead generation, database management and back office supportManage website, blog sites and social mediaData entry and analysisCreate and maintain an operations manual that documents all systems and standardsBe the first point of contact in handling customer inquiries and complaintsKeep agent informed about challenges and issues that need to be handledProvide concierge level customer service to clients and customersSend out weekly reminders of upcoming critical dates via emailContinue to take day to day office tasks away from agent, organizing workflow and reducing inefficienciesQualifications:Experience in accounting in the Trucking IndustryTechnologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skillsHave excellent attention to detail and high-level accuracy with documents and dataeConcerned with doing things the right way the first timeAbility to assess, prioritize and act quicklyLearning based and solution orientedDeadline driven and extremely organizedOpen to new ideas and systemsAble to stay calm and patient when faced with emotional situationsExcellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalitiesContinue to maintain the good will and reputation of the entire teamAble to make quick and effective decisions, solve problems, as well as maintain confidentialityExcellent verbal and written communication skillsProficient in time managementA true professional, who supports the entire team in achieving their goalsAbout Company
We are a Service Agency in the trucking industry that provides all legal background office work since 1978.