MOUNTAIN, LTD. has an opening for an Insurance Customer Service Representative in Garden City, NY.
- This is a 3 month Contract role with potential for longer term employment.
- $17.20 per hour
- Available shifts:
1 position M-Th 8:00am - 5:00pm & Sat. 9:00am - 5:00pm
1 position M-F 9:00am - 6:00pm
3 positions M-F 12:00pm - 9:00pm
- Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
- Initiate claims and offer subsequent status information.
- Flex your writing skills by drafting written responses to customer inquiries.
- Minimum of 1 year of customer service experience or call center experience.
- Ability to prioritize workflow and handle multiple claims simultaneously.
- Strong interpersonal skills and the ability to relate to clients.
- Strong attention to detail and organization skills.
- Bi-lingual Spanish/English is a plus.
- Proficient in Microsoft Office, specifically MS Excel and MS Word.
- Experience working in a call center environment.
- High School diploma