SKILLS AND EXPERIENCE:
- Must have experience in Customer Service / Call Centre Background
- 1st Shifts available to work
- IMMEDIATE INTERVIEWS
- IMMEDIATE OFFERS
- Career advancement
- Increased duties and responsibilities
- Keeping up with technology, systems, processes
Duration: 12 + Months (Temp to Hire)
Pay rate: : $16.00 per hour
Education: High School Diploma or Higher
Location : Westborough, MA
- Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
- Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
- Responds to customer inquiries.
- Investigates and corrects errors in customer accounts and statements.
- Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints.
- Coordinates and expedites customer inquiries to other departments for resolution.
- Familiarity with MS Office required.
$16.00 - $16.00 /hour