Customer Service Specialist / Dispatch
Kennedy Plumbing Services is seeking a motivated full-time Customer Service Specialist / Dispatch to join our Florence, KY team.We do require that you live in the area to apply! You'll earn $14-$16/hr based on experience and work a flexible schedule. Do you specialize in technology and smiling over the phone? Can you create THE ultimate first impression for our clients? If you're looking to work from home complete our initial 3-minute, mobile-friendly application to be our one-of-a-kind Customer Service Specialist / Dispatch now!
A DAY IN THE LIFE AS A CUSTOMER SERVICE SPECIALIST / DISPATCH
As a Customer Service Specialist / Dispatch, you ensure that our clients are heard, and their problems are quickly resolved. Your rock-solid friendly demeanor and upbeat attitude deliver a first impression that keeps our clients coming back. After listening to each client's unique needs, your expert knowledge of our first-class services comes in handy. Easily and efficiently, you suggest and propose our services in coordination with their needs. You quickly build strong relationships with our clients. And, you turn every simple phone call into a successfully booked job.
You will be working from home as you answer phones, schedule follow ups, and complete other necessary administrative tasks. Adaptability is your middle name when it comes to using our cutting-edge software. It's because of your efforts that our scheduling is maximized without compromising client satisfaction. You also enjoy interacting with our clients and technicians and love keeping busy with a variety of tasks. You love that awesome feeling you get knowing you helped improve the comfort and quality of our clients' homes and businesses.
- High school diploma or equivalent
- 2 years of relevant experience
- Ability to pass a background check
- Some experience with the inside sales of plumbing, heating, and cooling (a bonus!)
Within our business hours, this is a flexible hourly position.
Do you go above and beyond? Are you accurate and concise? If so, apply to be our Customer Service Specialist / Dispatch today!0