Customer Support Professional / Office Administrator
Excellent Depending on experience
Our clients are Ireland’s number one specialist kitchen and bedroom manufacturer and retailer. They have a national network of showrooms and an Irish manufacturing facility “best in class”. They deliver innovatively designed, highest quality fitted kitchens and bedrooms. An Irish owned company with over 30 years in business they continue to set the highest industry standards in terms of quality, value for money, customer service and delivery.
The ideal candidate should have the ability to operate as part of a Retail customer-focused team. They will require a positive attitude with a friendly, outgoing, helpful personality. They must also possess the ability to co-ordinate and organise a busy sales team with a strong attention to detail.
The role will involve;
Meet & greet retail customers in a friendly and professional manner.
Ability to communicate well and deliver excellent customer service.
Provide support to the sales team within the showroom.
Maintaining accurate customer information.
Preparing and processing of customer orders.
Liaising with the production facility to ensure successful fulfillment of customer orders.
Liaising with external delivery and installation teams.
Ensure that customer's needs are being met and that products and services are delivered in a professional and timely manner by the sales staff.
Ensure that all cash handling and banking is completed accurately and promptly.
Help the sales team to meet the sales objective of the organization.
NUMBER OF YEARS PREFERRED EXPERIENCE
The candidates should have the following abilities and experience:
Previous experience in a retail sales environment desirable
Previous experience in a Sales Support / Office Administration role an advantage Great time management skills Excellent communication
Attention to detail /Must have full Microsoft Office skills
CV’s to firstname.lastname@example.org