Inputs information from a variety of sources into a database. Must meet standards for production volume, accuracy, and completeness. Requires strong attention to detail, and good communication skills. Perform work under various time-sensitive situations.
Processes customer mail returned from USPS as undeliverable as addressed. Research for new address through internet searches or contacts the Financial Representative. Updates appropriate systems with new address information.
Communicates with the Financial Representatives via phone or email notifications to secure information to process accurate updates
Processes requests received from Financial Representatives, customers and business areas; reviews and determines proper action by updating appropriate systems accurately. (Siebel, Fadeplus, Policy Writer, Lifecomm, ALIS, Health Expert system)
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178