Job Title Systems Engineer II
Location: Kansas City, MI
Duties and Responsibilities DataPower and APIC administration and support.
Work closely with all levels of MIS to coordinate the service support and delivery of middleware technologies with application development, server, database, information security, and network teams for UMB infrastructure.
Ensure availability, reliability, and performance of middleware application infrastructure.
Coordinate, escalate, resolve, and close any service request, incident, problem, and change management issues assigned to middleware team.
Assist and/or champion the triage and troubleshooting of production and non-production middleware technologies.
Provide coordination of any project tasks, toll gates, and milestones.
Perform patching, software implementations, and upgrades to middleware technologies.
Partner and interact with technology vendors in support of the UMB environment
May be required to work varied schedules due to on-call responsibilities.
Escalation point 24x7 for all SOA production issues.
Demonstrates functional knowledge of Internet fundamentals (TCP/IP, DNS, SSL, HTTP
Demonstrates basic UNIX Server Administration skills
Demonstrates ability to work independently with minimal supervision
Demonstrates ability to effectively manage multiple projects and incidents simultaneously
Demonstrates good verbal and written communication skills, with the ability to interact with all business areas and skill levels regarding technical issues
Demonstrates ability to function effectively within a team oriented environment
Specialty Area - Application:
API Connect preferred
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