To develop, adopt and grow a Behavioral Health (BH) services model, to become an integrated part of PACE practice at AltaMed. This position requires the incumbent to work with PACE center and department leadership to develop appropriate protocols and work flows for diagnosing, treating and referring, as appropriate, participants with behavioral health service needs. This position provides oversight of BH programming and quality of care at all PACE centers. Candidate’s role will progressively change from development to department-wide implementation and management. Responsibilities will include the need to develop, implement and model protocols that will provide PACE inter-disciplinary teams (IDT) with appropriate ad-hoc consultations around participants clinical experience at PACE. Will also perform daily operational functions to effectively provide psycho-social evaluation and treatment services (and the supervision thereof) to participants and families who present with behavioral health issues. This position will coordinate services with IDT’s and community agencies to ensure appropriate participant care across all PACE centers.
ResponsibilitiesServe as a liaison between AltaMed’s Senior Care Services department and all PACE centers.Accountable for the annual operating budget for the behavioral health program and drive improvement activities to achieve financial results.Identify/delineate quality metrics for the behavioral health program.Ensure behavioral health operations such as UM, QI, compliance, finance, data collections/analytics, clinical policies, and innovations designed to deliver exceptional services to our participants and internal/external staff/customers.To identify & develop "best practices" approach to behavioral health services across all PACE centers.Work closely with medical management to coordinate substance abuse and specialty behavioral health referral to appropriate agencies.Ensure regulatory and contractual compliance of behavioral health programs.Interviews participants and family members; prepares psychosocial assessments, addressing all pertinent issues of participants.Educates and assists patient/family in understanding and adjusting to the diagnosis/disability, coping/self-sufficiency skills, facilitate advanced life planning discussions, treatment plan and medical recommendations.Provide age appropriate and culturally sensitive counseling and individual/family treatment as well as assistance in family life crisis situations.Educates and updates IDT’s, including participants on psychosocial issues.Prepares and maintains all pertinent records, statistics and progress notes.Responsible for the recruitment, development, training, and coaching of assigned staff.Responsible for achieving excellent quality, participant satisfaction and appropriate resource use results for the department.Along with administrative team, tracks, trends and improves metrics related to quality, participant satisfaction, productivity and P/L.Perform all other related duties as assigned.
QualificationsProfessional Licensure by the State of California.MD (Psychiatry), NP (Psychiatry), Master’s degree in Psychology or Social Work required; Doctorate degree preferred.Minimum 5 years clinical experience, 3 years of clinical supervisory experience and 3 years of behavioral health programming experience.Current CPR/First Aid Training certificate required.Current California Driver’s License, proof of auto insurance and consistent and reliable usage of a personal motor vehicle required.Bilingual English/Spanish or English and other predominant language of population served preferred.