Job Title: Director/Senior Director of Communications
Department: Administration/Institutional Advancement
Reports To: Chief Administrative Officer
Supervises: Communications Staff
FLSA Status: Exempt
Pay Grade: C7
The Director/Senior Director of Communications is a strategic partner whose primary role is to collaborate with Senior Leadership to develop, implement, and monitor comprehensive communications strategies that support CITC’s mission and values, and is in alignment with CITC’s sustainability plan.
Duties and Responsibilities:
- Collaborates with senior leadership for communications planning and development of strategic items for CITC and subsidiaries.
- Creates and implements a comprehensive communications strategic plan that supports overall organizational objectives.
- Oversees communication, coordination, and alignment of organizational priorities/strategies related to media relations, community relations, and marketing of mission and programs.
- Creates and guides consistent use of branding in internal/external marketing collaterals, communications, and provides support to the development of fundraising materials.
- Oversees external communications through social media, integrated marketing, media engagement, and speaking engagements.
- Works in collaboration with key staff to manage information exchange between CITC and partner organizations, businesses, groups, and individuals.
- Leads and coordinates special communications projects and leverages internal/external resources as necessary to achieve maximum effectiveness and results.
- Provides support to Development Department to ensure internal/external events and activities are communicated effectively with internal/external stakeholders.
- Co-designs annual impact reports and related materials as requested. Coordinates with key staff to execute delivery and implementation to meet organizational goals.
- Works in collaboration with key staff to engage and support CITC employee ambassadors for promoting effective communication and CITC’s mission in the community.
Minimum Core Competencies:
Conflict Management, Decisiveness, Finance/Budgeting, Risk/Liability Management, Staff/Organizational Development, Emotional Intelligence, Leadership, Problem Solving, Strategic/Systems Thinking, Teamwork, Professionalism.
- Builds relationships across differences; proactively and positively works through conflict; remains engaged; adept at conflict resolution and mediation techniques.
- Makes difficult and different types of decisions using different styles and processes.
- Develops, manages, and oversees budgets, projections and alternative business models; multiple funding streams; financial acumen.
- Ensures regulatory compliance; fiscally accountable; navigates in areas of uncertainty; minimizes potential negative impacts including financial, legal, human resources.
- Retains and develops staff, incl. into leadership roles; grows people to handle day-to-day operations; develops systems and processes to support organization sustainability
- Displays sound emotional intelligence; able to generalize, calm demeanor; adaptable, self-reflective/aware; recognizes impact on others; responsive to needs of others.
- Has integrity and passion for the mission; is an active contributor, continuous learner, solutions based, team player, collaborator, and facilitator.
- Addresses issues and solutions. Supports senior level decisions and implementation even if not of personal or programmatic benefit without triangulation.
- Supports Sustainability Plan and CITC’s mission/core values; able to independently make strategic decisions, generates innovative ideas and solutions, and multi-task.
- Leads others; works effectively within a team; maintains team morale and performance.
- Manages internal/external relationships professionally; loyal and respectful
Additional Job Specifications/Skills/Abilities:
- Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, and affiliated-company employees.
- Excellent organizational, follow-up, follow-through and detail oriented skills.
- Exceptional verbal and written communication skills.
- Unquestionable personal code of ethics, integrity and confidentiality.
- Bachelor’s degree in Public Relations, Journalism, Communications, Marketing, or related field. Member of PRSA and APR certified.
- Five years’ related or progressively responsible work experience, including in a management/supervisory role. Relevant experience may substitute for educational requirement on a year-for-year basis.
- Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.
- Continued employment is contingent upon receipt of a satisfactory report from a state and federal background check.
- Advanced/Master’s degree and/or professional certifications. Emphasis in organizational communications. Member of PRSA and APR certified.
- Ten years’ equivalent progressive experience, including in a management/supervisory role with increased leadership responsibility. Relevant experience may substitute for educational requirement on a year-for-year basis.