Job Description:QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE• Extensive knowledge of sales, marketing and revenue management• Conference and food & beverage experience• Experience with the University of Chicago or another university a plus• Ability to analyze data and establish appropriate sales strategies• Bachelors degree with experience preferred• Minimum five to seven years of sales and marketing leadership in similar sized operation preferred• Excellent written and oral communication skills• Supervisory and personnel management experience required• Assertive, outgoing and self-motivating individual with pleasant personality• Demonstrated skills in supervising and building a team high performing sales team• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance• Must have valid driver license and ability to travelESSENTIAL FUNCTIONS:Be the Difference:• Understand all aspects of Benchmark’s Be the Difference culture• Set the example• Lead and inspire all employees to Be the Difference• Hold each team accountable for delivering the experienceLeadership:• Know the business• Set a positive direction• Build an outstanding team by employing the best talent• Uphold philosophy and values of owner and Benchmark• Lead and inspire all employees to work to their highest capabilities to achieve the highest possible standards• Hold team accountable for results• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenuesSales & Revenue Management:• Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management• Negotiate local hotel agreements and maintain positive relationships with the local hotel community.• Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue while ensuring excellent customer service• Develop and execute the marketing plan to uncover new and potential business• Actively participates in the sales account management process• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for sales within the conference center• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.• Collaborate with other UChicago venue managers to optimize sales and marketing opportunities across facilities• Researches competitor’s sales team strategies to identify ways to grow occupancy and increase market share• Conduct sales strategy meetings to provide input on weekly and overall sales strategy• Identify public relations opportunities and coordinates activities to augment the overall marketing communication strategy• Implement the strategy and applicable initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the property sales objectivesBudgeting & Forecasting: • Ensure accuracy for forecasting of revenues with most updated information• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner• Achieve and exceed revenue goals annually• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectivesUniversity Client Relations:• Professionally represent The Forum in community and industry organizations and events• Develop and maintain collaborative partnerships with similar university venues and local hotelsEmployee Development:• Conduct one-on-one meetings with employees to provide direction and constructive feedback• Utilize employee feedback to improve performance and engagement• Communicate clearly with all employees and keep them informed of important matters• Develop creative recruiting strategies and tactics to attract top talent• Create employee development and succession plans• Stimulate self –development programs for all employees and provide opportunity for growth• Ensure that quarterly Career Conversations and First Impression touch-points are being conducted on-time consistently and effectivelyEvent Planning:• Assist with managing, training and counseling conference services staff.• Assist with coordination and execution of group assignments after contracts are signed• Serve as a facilitator to assist Event Planning team with client issues and communication.• Maintain clean system management, such as Delphi, to record historical group data and report efficiently through event orders to all operating departments• Create operational standards for group guidelines for efficient planning• Ensure planning team adheres to appropriate timelines of group detailing and forecasting to operatorsOperational Excellence:• Implement and support program to enhance product and service at a AAA four/five diamond level• Direct programs for training and development of the management employee staff so that all areas of the operation are supervised properly and are geared to perform at the highest level• Direct the overall activities of the management team so that quality food, beverage, conference services, and other services of the property are consistently provided• Utilize guest feedback to continuously improve performance• Identify meaningful achievement goals. Provide standards to measure performance. Review periodically• Institute a program of regular inspections to see that standards are maintained• Performs other duties, as assigned, to meet business needsMARGINAL FUNCTIONS:• Respond to any reasonable task assigned by General Manager• Assist in the sales calls, cold calls or in whatever capacity neededENVIRONMENT:Indoors, dimly lit, carpeted, climate-controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Outdoors, cement surfaces, with exposure to outdoor climate and elements.