SUMMARY: The Dispatcher functions as a Call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for medical assistance/transport from various sources. The Dispatcher will provide pre-arrival instructions as necessary and will coordinate dispat...
· Medical training is an asset, e.g., at least First Responder trained (proof of training required) at time of employment or, has at least one year's experience as an EMS or public safety dispatcher. CPR Certification is required.
· Must successfully complete a NorthStar-approved Emergency Medical Dispatch training program within 12 months of assuming position.
Frequently: Analyzing, decision making.
Constantly: Simple reading and writing, high math and writing skills, clerical, memorization, perception/computation, problem solving, simple math skills, judgment, reasoning, prioritizing, multi-tasking.
Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, and leaning. Walking up/down stairs.
Frequently: Hearing/listening, clear speech, touching, repetitive motions
Constantly: Sitting, seeing.
· Can have no emotional, mental, nervous, organic, or functional disorder likely to interfere with managing stressful emergency medical calls.
· Has visual acuity of at least 20/40 (Snellen) in each eye, with corrective lenses and a field of vision in the horizontal meridian not less than a total of 140 degrees. Ability to distinguish the colors on the computer screen and maps.
· Hearing must be adequate in the better ear for conversational tones without the use of hearing aids.
· The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms.
· The employee must occasionally lift and/or move 10 pounds up to 25 pounds.
· Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust forces.
· Due to the unpredictability of the essential job functions, it is not always possible to guarantee break and/or meal period. Therefore, there may be no physical condition that would prohibit him/her from working twelve (12) hours without a meal or break period (except for restroom breaks).
· Must be able to communicate clearly on the radio and telephone in English. Must be able to write in English.