Dispatcher, Transportation - 12 months
High school diploma or general education degree (GED); or one to three years related experience and/or training in clerical skills. Knowledge of accounting and bookkeeping principles and practices. Prefer up-to-date or ability to obtain Crisis Prevention Intervention (CPI)/restraint certification and current first aid and cardio-pulmonary resuscitation (CPR) training certification. Prefer a valid Arizona Commercial Driver License (CDL), passenger “P”, and school bus “S” driver license endorsement.
Director of Transportation
Under general supervision, establishes and coordinates the assignment, scheduling and routing of all transportation vehicles; maintain a variety of department records; perform a wide variety of specialized and analytical duties related with the safe and efficient operation of a comprehensive school bus operation. Supports and maintains a wide variety of systems. Performs other duties as assigned.
- Plans, schedules and assigns driver personnel for transportation vehicle operations.
- Coordinates transportation vehicle routes and stops for student riders.
- Arranges for substitutes.
- Dispatches transportation vehicles for trips and other special events.
- Coordinates use of district vehicles.
- Disseminates general information to the public and other concerned parties regarding department policies, procedures and applicable federal, state and local laws.
- Communicates with appropriate individuals regarding problems concerning transportation.
- Assists Supervisor in resolving public concerns.
- Inputs data and information to records, state reports, cards and files requiring great accuracy.
- Update transportation databases.
- Operate two-way radio and other office equipment.
- Other duties as assigned.
- Knowledge of rules and regulations applicable to the operation of school buses and transporting students and methods of scheduling and dispatching a school transportation fleet.
- Perform basic math, including calculations using fractions, percents, and/or ratios.
- Read a variety of manuals; writes documents following prescribed formats, and/or present information to others.
- Understand multi-step written and oral instructions.
- Specific knowledge-based competencies required to satisfactorily perform the functions of the job include:
Modern office methods and practices; receptionist and telephone techniques; and office organization.
- Problem Solving - Identifies and resolves problems in a timely manner.
- Customer Service - Manages difficult or emotional situations; Responds promptly to student, staff, and public needs. Deal with students, parents and school district personnel with tact and poise.
- Interpersonal Skills - Maintains confidentiality; Creates and maintains a positive and conducive work environment.
- Oral Communication - Responds well to questions.
- Written Communication - Edits work for spelling and grammar.
- Diversity - Shows respect and sensitivity for cultural differences.
- Ethics - Treats people with respect.
- Organizational Support - Follows policies and procedures.
- Professionalism - Approaches others in a tactful and positive manner.
- Safety and Security - Uses equipment and materials properly.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to write correspondence.
- Ability to work with a variety of people and maintain confidentiality of information.
- To perform this job successfully, an individual should have knowledge of Internet and District software, and Microsoft office (Word, Excel, Publisher, PowerPoint, and other appropriate technology software).
- Knowledge of appropriate business machines and telephones.
- Monitor special system(s), not limited to, including routing, student management systems, special education reimbursement system, security and fire alarm systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- The employee must occasionally lift and/or move up to 50 pounds. In addition, some carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
- The usual and customary methods of performing the job's functions require the following physical demands: requires driving, sitting, walking, and standing. In addition, some carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
- Specific vision abilities required by this job include close vision and distance vision.
- Must be able to pass district pre-employment and random drug testing.
Must have a pleasing personality and ability to get along with adults and kids. Ability to deal effectively with a wide variety of personalities in situations requiring diplomacy, friendliness, confidentiality, poise, tact and good judgment.
TERMS OF EMPLOYMENT:
- Twelve-month, employee pay and benefits in accordance with Board policy.
- FLSA: Non-Exempt
- Full Time Employee Benefits in accordance with Board policy.
- Performance to be evaluated in accordance with the Board policy on evaluation of support personnel.