The eDiscovery Analyst will be technology-facing and will be responsible for the quality checks on data, processing data in LAW, and general user support for litigation software applications. The analyst will be on an elite team of four and will master and manage document review databases like Concordance, iCONECT nXT, iCONECT XERA, Relativity, LAW, LiveNote and a variety of cloud-based e-discovery database solutions. The ideal candidate will possess litigation support environment or legal service provider experience and experience with EDRM-based solutions as well as light SQL experience. Send resu to firstname.lastname@example.org.This non-exempt position is responsible for mastering the company’s technology in the creation and maintenance of litigation support document images and data for production in a variety of litigation support software formats. This will include analysis of data and data collections for case teams; quality checks on data and images received from third party sources and vendors; general user support for litigation software applications and other tasks relating to the management of documents and data gathered in the course of litigation. Essential DutiesWork closely with the Senior eDiscovery Analyst and the Manager of Automated Legal Solutions to perform the analytical and engineering aspects of data management throughout the discovery lifecycle.Work directly with Project Coordinators in conjunction with other case team members to develop and execute appropriate litigation response and evidence management plans.Provide consultation to the Project Coordinators on best practices and recommended ALS guidelines on a per task basis.Provide subject matter expertise to at least two (2) support functions. Responsible for utilizing best practices, process documentation, tool updates, quality control and troubleshooting any issues which arise in assigned areas.Master and manage document review databases containing client evidence. These databases include but may not be limited to: Concordance, Lotus Notes, iConectnxt, iConect XERA, Relativity, LAW, Logikcull, Livenote and a variety of cloud based e-discovery database solutions.Load and maintain data, video, and image collections on network; processing data for review using electronic evidence discovery software tools; load and extract text as required by litigation support applications or assigned tasks.Manipulate data using various text editing and comparative software tools; maintain tracking logs of data and images, and troubleshoot litigation support applications and databases as well as prepare and transfer data, video and images to stand-alone computers for deposition, court proceedings, trial, or presentationPrepare document images and data for production in a variety of litigation support software formats; prepare analyses of data and data collections for case teams, and perform quality checks on data and images received from third party sources and vendors.Leverage the department Work Management System to stay organized and effectively communicate status / updates to the entire ALS Team (Automated Legal Services).Consistently complete work requests in an accurate and timely manner. Work status must be over communicated.Network storage for supported projects needs to be kept clean and effectively managed.Take ownership and work with internal and external resources to troubleshoot technical roadblocks and complex situations. Results of which must be clearly documented in the Knowledge-base and appropriately communicated to the entire ALS team.Review and evaluate work performed by peers for quality assurance. Leverage a combination of historical experience, ReadySuite, home grown tools and checklists to complete this function.Implement and utilize best practices and/or quality processes to deliver a high quality work product. Productivity and quality are tracked and trended to demonstrate the level of performance within the role.Participate in the automation of processes, creation of quick-fix scripts and the evaluation of new technology and processes.Participate in local and national thought leadership groups. ILTA, ACEDS, EDRM, or SEDONA.Participate in presentations on a regular basis to target audiences throughout the firm.The job is deadline driven requiring unexpected demands on time an effort; often requiring additional unscheduled hours. Perform other duties as assigned.Reporting Relationship The Discovery Analyst reports directly to Manager of Automated Legal Services. Subordinate staff: NoneQualificationsExperience/Knowledge: Minimum of 3 years industry experience working with a mid-sized or large law firm that insources or service provider is preferred.3 years of litigation support environment or legal service provider experience3 years of litigation software use and administration.3 years of experience with EDRM based solutions3 years of working with database load files within the context of the legal industryLight scripting experience; or equivalent with desire to expandLight SQL experience; or equivalent with desire to expandMust be comfortable working in a smart, fast-paced, rewarding environment Skills: Must be able to demonstrate the following:Maintain strong analytical skills and be an out of the box thinkerWork well within a team; demonstrate the ability to be innovative and share ideas; demonstrate openness to new ideas;Be reliable, flexible and available as required;Able to multi-task and prioritize work on a daily basis in a work management system Maintain strong written, comprehension and oral communication skillsMaintain the ability to remain calm and positive in stressful situations Possess strong organizational skills and be able to meet challenging deadlinesEducation: Must possess a High School diploma or equivalent. College Degree and / or Industry recognized certifications preferred.