The Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Specialist ensures that the program maintains full enrollment serving children within the community with the highest need. This position will act as an ERSEA Head Start Performance Standards internal subject matter expert and be responsible for maintenance and continued implementation.
This position will support all South Fort Worth Centers and be primarily based out of Stephenville Center
Upbring is classified as an essential business by the Federal government because the services we provide are critical to the wellbeing of thousands of children and families.
- Recruitment| Ensure timely follow up on program inquiries and maintain updated tracking system of potential enrollees; inclusive of maintenance of tracking system for program phone and walk-in inquiries. Assist program leadership with scheduling, planning and coordinating recruitment activities throughout program year. Develop recruitment plans consistent with the program and community goals.
- Eligibility, Selection and Enrollment| Ensure adherence to Head Start Performance Standards and Upbring policies and procedures. Review applications and work directly with families to ensure all necessary enrollment/intake form completion within required timelines. Determine eligibility of children/families and provide assistance, ensuring all family documentation is accurate and complete; inclusive of extended say services eligibility. Maintain funded enrollment level and update waitlist of eligible children for enrollment and analyze enrollment data to inform planning process. Ensure database is set up for the program year.
- Service Coordination| Maintain internal stakeholders informed of children allergies, chronic health conditions or special needs to ensure medical documentation is received, and case conferences occur prior to entry. Responsible for intake of applications upon enrollment and assignment to appropriate stakeholder. Ensure all PIR data is current and in data system in coordination with Program Information Analyst.
- Outreach| Participates in Community Outreach events and program recruitment across all sites. Conducts research and encompasses canvassing techniques to help meet program goals. Engages in community events, public speaking opportunities, and other stakeholder events to help maintain ongoing enrollment of the program. Collaborate with local school districts and childcare agencies. Alongside family advocates, distribute flyers, brochures, and other program information.
- Record Keeping| Responsible for input of applications and ERSEA information and documents in data system for children who are enrolled or placed on the waitlist. Maintain ERSEA records, inclusive of recruitment plans and required attendance action plans. Maintain program inquiry tracking through database or other tracking reports. Data reporting and metrics as needed and requested, such as monthly summary tracking reports, etc.
- Actively participate in collaborative and cooperative efforts and activities with the Head Start leadership, education team and cross-functional teams, such as Family Services, mental health and medical providers, disabilities services, and nutritional services
- Work with the Family Advocates and Directors to enroll children and families based on selection criteria.
- Maintain ERSEA Head Start Performance Standards when enrolling children and families and adhere to the agency’s selection criteria.
- Work closely with the Superintendent and other Head Start leadership and staff to maintain focus on family engagement, health, and nutrition with program goals and objectives that meet the needs of the students and families
- Develop and maintain strong working relationships with classroom teachers, administrative staff, children, and parents to ensure the children are receiving a quality learning experience
- Work closely with parents, staff and administration to ensure program operations are supporting and meeting program goals and objectives and learning outcomes
- Work as part of the team and always show professionalism by modeling and demonstrating a positive attitude and working relationships, while maintaining strong ethical boundaries
- Must maintain confidentiality. Use discretion and confidentiality in all matters related to families and program as appropriate.
- Bachelor’s Degree in Social Work, Family and Child Services, Psychology, or related field
- Ability and willingness to obtain Family Development Credential (FDC) within 12 months of date of hire
- 2 years’ experience in Early Head Start and/or Head Start related experience, with 1 year being direct ERSEA related experience
- Intermediate proficiency with Microsoft Word, Excel, and Outlook and other relevant programs
- Excellent interpersonal and communication skills, including the ability to work as part of a team and interact with diverse groups of people, communicate effectively both orally and in writing and receive and apply feedback
- Ability to collaborate with multiple stakeholders to successfully manage and support programs
- Master’s degree in Social Work, Education, or related field
- 2 years’ experience in direct ERSEA related experience preferred
- Family Development Credential (FDC)
- Prior experience working in low income diverse communities
- Knowledge and experience with ERSEA Head Start Performance Standards
- Bilingual (English and Spanish) based on service population and area
Physical Demands & Work Conditions
- This position requires frequent standing, sitting, walking and using a computer for long periods of time
- Position works in a facility with and around children on a regular basis
- Lift, push, pull, move up to 50 lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer. Equal Employment Opportunity/M/F/disability/protected veteran status