Health Advocates is seeking Eligibility Workers for its Federal Benefits Department in Chatsworth, CA.
WE OFFER PAID CLASSROOM TRAINING!
Responsible for overall case management of Social Security claims, including case and medical development to promote approval at the initial, reconsideration and hearing level. This includes telephone or in-person screening, completing applications, filing Social Security Disability claims, completing Disability Reports, Function Reports, and Work History Reports, and filing Reconsideration and Hearing appeals. There is routine communication with Social Security Administration, Disability Determination Services, Doctor’s Offices, and claimants.
Desired Skills and Experience
· High School diploma or GED equivalent required
· 1-2 years experience in customer service or office environment (call center or healthcare exp a plus)
· Strong phone etiquette, and ability to manage high call volume
· Excellent verbal and written communication skills
· Ability to work independently and with others
· Previous Social Security Disability experience a plus
· Bilingual a plus, but not required
· Knowledge of medical terminology helpful
· Must pass background check
· Must be able to type 30 wpm
Working Title: Case Manager
Pay Rate: $15.00+ per hour (Depending on Experience)
Position Type: Full-time; Non-exempt
Schedule: Alternative Work Week Schedule - Mon-Thur 7:30 am-5:00 pm & Fri 7:30 am-12:30 pm
Testing: Successful completion of a Basic Office Skills -grammar, spelling, filing, typing and writing test.
Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare and Insurance Benefits, Retirement Benefits, Employee discounts, Employee Assistance Program, Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off.
Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve. Our success is born from a very unique blend of resources, expertise, and an unwavering determination to identify coverage and recovery solutions on behalf of patients that simply have no ability to pay their increasing financial healthcare debts. Innovation and compassion are integral to Health Advocates’ identity and these attributes have historically served our clients very well. We are proud of our past, excited about our future, and confident of our continued success.
This position requires access to confidential protected health information (PHI). Our employees are expected to protect the privacy of all PHI in accordance with Health Advocates’ privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule.
21540 Plummer Street, Suite B
Chatsworth, CA 91311
(818) 995-9500 p
(818) 995-6872 f
Health Advocates is an equal opportunity employer. We believe all of our employees should be treated fairly, consistently, and with dignity and respect. Our goal is to maintain a satisfied and productive team of employees. The keys to reaching that goal are effective leadership, fair and competitive wages and benefits, dedication to the job, and close attention to employee relations matters.
Social Security Disability, Social Worker, Screener, Medi-Cal, Medical, Verification, Representative, Patients, Advocate, Hospital, Insurance, Healthcare, Access, Benefits, Financial Counselor, Call Center, Telemarketing, Telemarketer, Medicaid, Medicare Specialist, Case Analyst, Case Worker, Clerk, Social Services, Social Worker, Screener, Analyst, Patient Representative, Financial Counseling, Patient Advocate, Assistant, BSW, Social Work, Social Security, Fair Hearing, Liability, Bilingual, English/Spanish, Verifier, Account Representative, Assistant, Medi-Cal Eligibility Enrollment Services, Social security claims, Federal Disability Benefits, government entitlements, government benefits, customer service, social services, healthcare, public health
$15.00+ (Depending on Experience)