Job Description: Hours will be Mon-Fri : 7a-4p or 1p-10p, with the flexibility to adjust schedule if called upon to do so.
Analyst will provide general technical support for our client during a shift between 7am and 10pm Monday through Friday. This analyst group will be providing support for legacy, in-house applications in addition to a suite of new applications that will replace them on Windows 7, Windows 8.1, and Windows 10 systems. The analyst group will support trouble calls from our clients internal customers across the United States, Mexico, and Canada. Applicant must be able to effectively address customer and employee concerns by oral and written communications.
Applicant will be required to apply analytical thinking, deductive reasoning and problem solving techniques effectively. This group is expected to multitask, manage shifting priorities, and work independently to completion of tasks and deadlines. They should be very familiar with the Microsoft Office suite of tools that will be used daily in their assignments. Applicant would also have the ability to work between 7am and 10pm Monday through Friday with the possibility of weekends in the future.
The applicant must have the ability to work any of the shifts noted below:
Weekend support may be offered in the future but is not at this time.
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178